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Wireless Billing Associate I

Company: One Source Communications LLC
Location: Greenville
Posted on: November 22, 2021

Job Description:

Overview:A Wireless Billing Associate I is responsible for the processing of telecom invoices including approving for payment, and entering information into the database to achieve timely completion. The associate may perform departmental tasks in support of an initiative. The associate is responsible for maintaining excellence in relationships with clients. The associate must maintain standards and conduct that reflect One Source values and set an example for others to follow.Responsibilities:

  • Review and update database with current invoice information, ensuring accuracy of charges and requirements are met within standard scope of work.
  • Take ownership of invoices processed including researching wireless variances identified and resolving variance issues with wireless service providers.
  • Notify clients of significant changes in invoice cost, suggest optimization options and implement changes as needed.
  • Develop knowledge of products, pricing and promotions as it relates to wireless service providers in the OSC portfolio.
  • Collaborate with internal teams to improve project timelines.
  • Develop a clear understanding and performance of all Billing procedures and protocols. Demonstrate ability to navigate and utilize databases.
  • Demonstrate a disciplined work ethic. Use knowledge and skills efficiently and effectively and be willing to develop personal knowledge and skills. Take responsibility for mistakes and thoroughly correct mistakes in a timely manner.
  • Data and system use must comply with One Source information security policies and standards.
  • Unauthorized access to data and/or systems is prohibited.Qualifications:Required Skills/Abilities:
    • Ability to read documents such as invoices.
    • Ability to apply concepts of basic algebra.
    • Organization, prioritization and proactive problem-solving skills.
    • Ability to work independently and in a team setting.
    • Ability to present oneself and communicate both orally and writing in a professional, positive, and courteous manner always.
    • Work as an effective and proactive team member; understands the importance of supporting our clients, teammates, and vendors.
    • Ability to be flexible and productive in an environment with regular interruptions.
    • Ability to apply effective time management and self-management skills.Preferred Skills/Abilities:
      • Knowledge of telecommunications invoices and solutions, terms and conditions, and contractual agreements.
      • Knowledge of Microsoft Office programs (Word, Excel, PowerPoint, and Outlook).
      • Knowledge of accounting software, database software and/or project management software.
      • Interpret a variety of technical instructions and deal with several abstract and concrete variables.Education and Experience
        • Graduation from high school or high school equivalency is required with at least two years of related experience and/or training is preferred. Some college course work in finance/accounting/bookkeeping strongly preferred.

Keywords: One Source Communications LLC, Greenville , Wireless Billing Associate I, Accounting, Auditing , Greenville, North Carolina

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