Floating Teller - Greenville, PA
Company: F.N.B. Corporation
Location: Greenville
Posted on: May 27, 2023
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Job Description:
Primary Office Location:
51 Hadley Road. Greenville, Pennsylvania. 16125.
Join our team. Make a difference - for us and for your future.
Position Title: Floating Relationship Banker
Business Unit: Retail
Reports To: Varies Based on Assignment
Position Overview:
This position is expected to develop proficiency of basic consumer
banking transactions, account servicing, and lending. The incumbent
is responsible for the execution of branch leads at the direction
of the Manager, consistent execution of all customer transaction
requests, and identification of opportunities to convert
transactions to qualified sales or referral leads. Incumbent will
adhere to all FNB policies, procedures, strategies, and Core
Values. The incumbent may be required to work at various locations
within the market
Primary Responsibilities:
Promotes the sales process through greeting customers, identifying
customer service and product needs, leveraging sales leads, and
outbound calling. Make appropriate recommendations in the selling
and crossselling of Bank products and services. Identifies and
achieves individual weekly sales/referral goals set by the Branch
Manager. Incorporate FNB digital products and services into
customer interactions. Using FNB approved branch technology, input
and maintain effective data quality for all referrals, customers,
and applicants. Responsible for the completion and lifecycle of all
new and existing relationships according to consumer bank
standards.
Performs routine operational duties, including traditional teller
transactions and other operational tasks according to established
policies and procedures.
Performs other related duties and projects as assigned. All
employees have the responsibility and the accountability to serve
as risk managers for their businesses by understanding, reporting,
responding to, managing and monitoring the risk they encounter
daily as required by F.N.B. Corporation's risk management
program.
F.N.B. Corporation is committed to achieving superior levels of
compliance by adhering to regulatory laws and guidelines.
Compliance with regulatory laws and company procedures is a
required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary
Responsibilities of this Position: High School or GED
Minimum # of Years of Job-Related Experience Required to Perform
the Primary Responsibilities of this Position: 0
Skills Required to Perform the Primary Responsibilities of this
Position: Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in a related position.
Knowledge of banking policies, procedures consumer products and
services. Sales and customer service skills.
Licensures/Certifications Required to Perform the Primary
Responsibilities of this Position: Nationwide Mortgage Licensing
System and Registry Identifier preferred but will be required.
Physical Requirements or Work Conditions Beyond Traditional Office
Work: Frequent driving (car, van, truck)
Position Title: Floating Teller 1
Business Unit: Retail
Reports To: Varies Based on Assignment
Position Overview:
This position is primarily responsible for providing customers with
timely, courteous and professional paying and receiving services.
The incumbent promotes the sales and referral process, maintains
and balances daily transactions and performs various operational
duties. The incumbent provides the highest quality of service to
every customer. Ability to travel from branch-to-branch as
needed.
Primary Responsibilities:
Provides timely and courteous service by processing paying and
receiving transactions in a professional and efficient manner
accurately and according to a defined limit of authority, answering
customer questions and referring customers to the proper department
in such a manner that customer and department feedback is
positive.
Promotes the sales referral process by pro-actively greeting
customers, identifying customer service and product needs, making
appropriate referrals and assisting in the selling and
cross-selling of Bank products and services to meet the banking
needs of customers in a courteous and professional manner.
Identifies and achieves individual weekly referral goals set by the
Branch Manager.
Processes deposits, withdrawals, transfers, payments, night
deposits, mail, check orders, currency transaction reports, ATM
action updates and requests MasterCard/Visa/Discover card
transactions and prepares and issues money orders, cashiers and
travelers checks.
Maintains daily transactions and balances to them according to
established schedule by researching outages and balancing a drawer
accurately and timely without assistance.
Processes wire transfers, issues and redeems savings bonds, makes
stop payments, treasury, tax, loan and other transactions, sorts
money for ATM and pays out money upon verification of signature and
account balance, completes debit card and dispute forms and forms
for research requests, dormant accounts and 1099's for bond
interest.
Performs various operational duties by balancing the ATM,
monitoring video camera operations, ordering checks and deposit
slips, ordering office supplies, preparing Reg CC Holds, completing
captured card log form and maintaining security checklists.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to
serve as risk managers for their businesses by understanding,
reporting, responding to, managing and monitoring the risk they
encounter daily as required by F.N.B. Corporation's risk management
program.
F.N.B. Corporation is committed to achieving superior levels of
compliance by adhering to regulatory laws and guidelines.
Compliance with regulatory laws and company procedures is a
required component of all position descriptions.
Minimum Education:
High School or GED
Minimum Years Experience:
1
Special Skills:
Excellent customer service skills
Excellent communication skills, both written and verbal
Ability to use general office equipment
Ability to use equipment such as a coin sorter/counter, currency
counter and an encoder
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in a related position. Previous Teller experience of 2
years preferred.
Special Licenses and Certificates:
N/A
Physical Requirements:
N/A
Keywords: F.N.B. Corporation, Greenville , Floating Teller - Greenville, PA, Accounting, Auditing , Greenville, North Carolina
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