Credentialing Support Specialist

Company: Freedom House Recovery Center
Location: Chapel Hill
Posted on: April 1, 2026

Job Description:

The Credentialing & Contracting Specialist supports the agency's credentialing and payer contracting processes to ensure clinicians and programs are enrolled accurately and in a timely manner. This role focuses on Medicaid and commercial provider enrollment, facility credentialing, tracking revalidations, and maintaining accurate documentation. The position supports organizational growth, compliance, and timely billing. Responsibilities Complete payer enrollments and support onboarding of new licensed staff Track and maintain licenses, certifications, and credentialing documents Collaborate with Utilization Management to ensure staff and sites are properly credentialed Maintain credentialing systems (CAQH, NCTracks, commercial payers) and ensure data accuracy Follow up with payers on application status, resolve issues, and monitor progress Communicate updates with leadership, billing, finance, and clinical teams Track revalidation deadlines and ensure compliance Maintain reliable attendance and adherence to schedule

Keywords: Freedom House Recovery Center, Greenville , Credentialing Support Specialist, Accounting, Auditing , Chapel Hill, North Carolina