Administrative Associate II

Company: State of North Carolina
Location: Tarboro
Posted on: November 22, 2021

Job Description:

Description of Work THIS POSITION IS LOCATED IN EDGECOMBE COUNTY This position is the first point of contact for criminal offenders reporting for their probation appointments. Position will provide clerical support to Chief Probation/Parole Officer(s) and the employees therein consisting primarily of Probation/Parole Officers. The mission of Community Corrections is to protect the safety of citizens in communities throughout the state by providing viable alternatives and meaningful supervision to offenders on probation, parole or post-release supervision. The primary goal of Community Corrections is to reach an equal balance of control and treatment for offenders that will positively affect their behavior and lifestyle patterns. Probation /parole officers protect the public safety by helping offenders learn to live within the law. They supervise offenders' activities in the community and ensure their compliance with court orders and sanctions. The North Carolina Department of Public Safety (NC DPS), the largest state agency with more than 26,000 employees, is responsible for safeguarding and preserving the lives and property of its residents through prevention, protection, and preparation. We have a mission that matters! This is a full-time position (40 hours per week) withbenefits. The recruitment range for this position is $31,200 to $34,320. The salary grade for this position is GN05. State employees are encouraged to apply for positions of interest even if the salary grade is the same as or lower than their current position. If selected for this position, a new salary will be calculated taking into consideration the quantity of relevant education and experience, funding availability and internal equity. Based on these factors, a pay increase or decrease may result. The primary duties of the Administrative Associate II are to: * Monitor offender waiting areas * Answer basic inquiries from offenders * Direct offenders to the appropriate personnel * Direct all incoming visitors via telephone or face-to-face With limited instruction from supervisor, the Administrative Associate II will electronically compose the following using Microsoft Word, Excel and e-mail: * Memoranda * Letters * Official court documents * Investigatory reports * Statistical reports Position will proofread documents for spelling, grammar and punctuation, input and comprehend computer-generated data. Position will analyze, reconcile, and compile monthly reports with specified time frames to include but not limited to unit statistical reports, stamp logs, mileage logs, phone bills and copy machine reports. The Administrative Associate II works under stressful conditions to meet daily and monthly deadlines. Position will receive and process mail and conduct inventory of equipment. Effectively maintain files and records according to departmental policy to provide quick, easy access and retrieval of information. Must be able to effectively and accurately operate various office machines to include computer, calculator, fax and copy machine. Incumbent often works alone in confined areas. The Administrative Associate II will assist the District Administrative Specialist I when requested. Knowledge, Skills and Abilities / Competencies The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements are REQUIRED to qualify for this position. We will not review attachments in lieu of Experience and Education listed on the application. Click on thisLinkfor additional information. Applicants must: * Have demonstrated organizational ability in keeping records, writing reports, filing or maintaining logs, * Have customer service experience, * Use proper spelling, grammar and punctuation. Must have the ability to: * Use the Internet and email, * Use Word, * Learn software applications such as OPUS, * Maintain confidentiality, * Work well independently, * Be a team player, * Deal with frequent interruptions, * Comprehend and abide by policy and procedures, * Interpret instructions given orally or in written form, * File documents both electronically and hard-copy, * Process mail, * Communicate with Community Corrections staff, offenders, applicants, outside agencies and the general public in both oral and written form. Management prefers: * Experience working in a legal, criminal justice or court related environment, * Degree in Business Management or Criminal Justice, * Experience with MS Office applications (Word and Excel) May be required to obtain Notary Public certification. Minimum Education and Experience Requirements High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience. Supplemental and Contact Information The N.C. Department of Public Safety (DPS) is an Equal Opportunity Employer and encourages qualified men and women to apply. DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position. Applicants seeking Veterans' Preferencemust attachaDD form 214, Certificate of Release or Discharge from Active Duty, along with your application. The NC Department of Public Safety must adhere to the US Department of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape". Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Department of Public Safety: PREA Hiring and Promotion Prohibitions. It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include thebeginning and ending dates of jobs worked, education with date graduated, work experience and certificates. Answers to supplemental questions are not a substitute for providing all relevant information within the body of your application. Resumes will not be accepted in lieu of the state application. Degrees must be received from appropriately accredited institutions. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log into your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are not selected, you will receive an email notifying you when the job has been filled. For questions specific to this posting, please contact Human Resources Professional at 252-830-3217. For technical issues with your application, please call the NEOGOV help line at 855-524-5627.

Keywords: State of North Carolina, Greenville , Administrative Associate II, Administration, Clerical , Tarboro, North Carolina