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Front Desk Medical Receptionist- Hookerton Family Practice

Company: Community Care of North Carolina Inc
Location: Hookerton
Posted on: May 24, 2023

Job Description:

Hookerton Family Practice (Hookerton, NC 28538) - Front Desk Medical Receptionist

**Please note that this position is not affiliated or associated with CCPN. CCPN provides recruitment assists to independent primary practices in North Carolina and all position content was approved by the practice. **

Hookerton Family Practice is a local primary care office that was established in 2006. Hookerton Family Practice provides quality health care in a timely fashion. We also have a full lab and x-ray that provides for EKG's and drug screening. We handle worker's comp cases, and corporate accounts.

Position Summary

The Front Desk Medical Office Receptionist is responsible for greeting patients, insurance verification, payment collection, answering phones, scheduling appointments, presenting payment options, and other standard front desk duties.

Essential Functions

Welcomes patients and visitors to the medical office

Answer patient's telephone inquiries or referring questions to other staff members

Schedule appointments for the physicians and physician assistant to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms. Prepares a daily schedule of examinations for each provider

Retrieve patient files from cabinet, checks for correct sequence of papers, inserts new patient record forms, and places files in sequence for physician examination or treatment

Maintains reception area in a neat and orderly condition

Assists patients with insurance papers and billing questions

Opens and sort office mail. Delivers outgoing mail to the post office at end of day

Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed


High school graduate or equivalent required

Minimum of two (2) plus years in a medical office/clinic setting required

Knowledge, Skills, and Abilities

Knowledge of medical terminology and insurance plans

Ability to learn software quickly and operate computer, fax machine and email

Must be detail oriented and have strong reading/writing skills

Must possess professional attitude and telephone courtesy

Ability to prioritize and multi-task in a fast-paced and changing environment

Must be self-motivated and take initiative

Working Conditions

Prolonged periods of sitting at a desk and working on a computer. Physical demands include requirement to regularly sit; use hands and fingers; reach with hands and arms; talk and hear. The employee is occasionally required to stand and walk; lift up to 10 lbs.; vision abilities required include close vision, distance vision, depth perception, and ability to adjust focus.


Medical - after 90 days

Dental - after 90 days

Vision - after 90 days

Holiday paid- - after 90 days

PTO- accrued

Keywords: Community Care of North Carolina Inc, Greenville , Front Desk Medical Receptionist- Hookerton Family Practice, Administration, Clerical , Hookerton, North Carolina

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