Automotive Service Advisor (EXPRESS LANE)

Company: Beach Automotive Group
Location: Myrtle Beach
Posted on: February 13, 2026

Job Description:

Job Description Job Description Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Happiness scores at or above company standards. Assist in diagnosing vehicle problems; order parts and tools as necessary. Maintain good working relationship with factory(s) and foster positive employee relations. Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Consistent record of service and sales success Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver’s license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Beach Automotive Group, Greenville , Automotive Service Advisor (EXPRESS LANE), Customer Service & Call Center , Myrtle Beach, North Carolina