GreenvilleRecruiter Since 2001
the smart solution for Greenville jobs

LCC Operations Engineer

Company: US Cellular
Location: Greenville
Posted on: January 16, 2020

Job Description:

LCC Operations Engineer - ENG001339

The LCC Operations Engineer is responsible for ensuring the highest availability and reliability of core network services including 5G, 4G LTE, VoLTE, CDMA, and infrastructure support systems at their assigned LCC facility. The LCC Operations Engineer is responsible for 24x7 network restoral, tier-3 level advanced support, customer ticket resolution, vendor technical staff engagement, and disaster recovery. The LCC Operations Engineer is responsible for reducing Mean Time to Restoral (MTTR), and ensuring the highest level of customer service expectations are met, including identifying and driving process improvements for LCC Operations and the overall business.

  • Responsible for providing 24x7 network service outage restoral up to and including tier-3 level support for CDMA/VoLTE voice and 3G/4G/5G data network services and equipment (including MME, SAE Gateway, Media Gateways, Aggregation Routers, legacy CDMA, Voicemail and Digital Cross Connects systems).
  • Interfaces with vendor's technical staff, driving escalations, and root cause analysis, as well as develops, reviews, and communicates technical bulletins and critical alerts for network wide distribution.
  • Partners with Engineering and Architecture groups by providing operational feedback on services, network designs, and architecture in the planning, testing, and acceptance of network expansion, new service and feature introduction, and software upgrades. Implements and integrates new services and technology.
  • Identifies opportunities for advanced analytics and automation utilizing object-oriented programming languages such as python and R and interfaces with Analytics and Automation Engineers.
  • Participates in effective change management processes to include writing/reviewing methods of procedure (MOPs), test plans, and documenting results.
  • Tests and validates services for operational changes to the network, new services, and feature introduction.
  • Maintains Local Connectivity Center (LCC) equipment and related peripherals to ensure proper operation and compliance with company standards to include HVAC, Generator, DC Power Plant, Fire Suppression, and Building Management System.
  • Performs administrative responsibilities associated with spares inventory control, repair and return process, asset management, Sarbanes-Oxley (SOX) compliance, time entry reporting, and expense reporting.

    • Associates Degree in Telecommunications/Computer Science or related field or equivalent work/military experience.
    • 6 years or more relevant work experience.
    • Demonstrated technical knowledge in the following areas:

      • Voice technologies (CDMA, VoLTE, SIP).
      • Data technologies (3G/4G/5G).
      • Data networking (L2/L3 Routing, Routing protocols, VLANs).
      • IMS core components as they relate to the EPC.
      • Software tools: Element Management Systems/Operational Support Systems, Netscout NG1, Wireshark, CXM. Python and R programming languages.
      • PCAP capture and analysis
      • Ability to investigate service and equipment issues, troubleshoot independently, and analyze Key Performance Indicators (KPIs).
      • Excellent time management, prioritization skills, and the ability to multitask.
      • Proficient with Microsoft Office, Windows OS, connection oriented methods (SSH, SFTP, Serial).
      • Able to establish and effectively leverage strong working relationships with cross-functional business partners and vendors.

        PREFERRED QUALIFICATIONS

        • Bachelor of Science in Telecommunications/Computer Science or related field.
        • Network certifications - i.e. MEF, CCNA/CCNP, Nokia SRC, NRS, CNF/CAN/CNP/CNX.
          #LI-LD1

          Job : Engineering

          Location(s) : North Carolina-GREENVILLE_NC

          U.S. Cellular-- is an EEO employer and gives consideration to qualified applicants without regard to race/color/age/religion/sex/sexual orientation/gender identity/national origin/disability/veteran status, pregnancy or genetic information.

Keywords: US Cellular, Greenville , LCC Operations Engineer, Engineering , Greenville, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Engineering Jobs


Sheet Metal Mechanics
Description: Sheet Metal Mechanics come work the fastest growing construction company in the area. br What we offer to our valued employees: br br br ---High Pay---Weekly Advances---Long Term Projects--- (more...)
Company: CCS Construction Staffing
Location: Fayetteville
Posted on: 01/20/2020

Vmware Engineer
Description: Eclaro is in search of a VMWare Engineer for one of my clients in the Raleigh NC. area. This is a contract opportunity. RESONSIBILITIES: - - - - - Review existing design
Company: Eclaro
Location: Raleigh
Posted on: 01/20/2020

Microsoft Cloud Engineer Senior Network Engineer (relo to Huntsville, AL req'd)
Description: TITLE: MICROSOFT CLOUD ENGINEER LOCATION: HUNSTVILLE, AL START: ASAP SALARY: 60-100K This member will be assuming a lead role as a consultant and an analyst on client engagements in regards to Microsoft (more...)
Company: Benjamin Douglas Consulting
Location: Raleigh
Posted on: 01/20/2020


Principal Site Reliability Engineer
Description: SREs play an integral role ensuring that our customers have a highly available and reliable platform. The role supports the Lexis Advance platform by participating in the whole lifecycle of servicesfrom (more...)
Company: LexisNexis
Location: Raleigh
Posted on: 01/20/2020

Risk & Security Engineer II
Description: Hi,We have an urgent requirement from our Client based at Cary, NC. If you are interested please send me your updated
Company: Experis
Location: Cary
Posted on: 01/20/2020

Service Technician
Description: As a five-time winner of the President's Award, Mark Jacobson Toyota has continually been a top performer in the automotive industry. As the result of hard work and commitment of our team members, our (more...)
Company: Mark Jacobson Toyota
Location: Durham
Posted on: 01/20/2020

Environment Management Engineer # 137039
Description: The Trade Management technology team develops and supports Trade Capture and Processing across multiple mission critical systems at Credit Suisse. br br We are seeking a hardworking technologist specializing (more...)
Company: Credit Suisse
Location: Raleigh
Posted on: 01/20/2020

Storage Engineer
Description: Title - Storage Engineer Location RTP, NC Duration 6 Months extendable Job description Storage expertise 5 years Cisco, Pure, EMC, Netapp and/or CEPH Storage experience
Company: Violet Ink
Location: Durham
Posted on: 01/20/2020

Senior Security Engineer
Description: What you ll be doing This Senior Security Engineer is a Tier III SOC Engineering resource responsible for the management of Verizon s customer security infrastructure, specifically the Zscaler cloud-based (more...)
Company: Verizon
Location: Cary
Posted on: 01/20/2020

Security Engineer
Description: SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial NYSE: FNF , SoftPros technology solutions are used in thousands (more...)
Company: SoftPro
Location: Raleigh
Posted on: 01/20/2020

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Greenville RSS job feeds