Maintenance Technician Generalist
Company: HS Government Partners, LLC dba Mayroad
Location: Goldsboro
Posted on: January 23, 2023
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Job Description:
Summary/Objective The Generalist Maintenance Technician
diagnoses, repairs, and maintains the physical condition and
appearance of residential properties and other Mayroad assets
(pool, community center, playgrounds, ice rinks, dog parks,
community garden, etc.), including, but not limited to structural,
paint, plumbing, HVAC, Steam, pressure washing, cleaning,
electrical, etc., depending on assigned core duties.
Essential Functions of the Generalist Maintenance Technician
Performs routine maintenance in and around Mayroad communities,
including occupied and vacant residences, community properties, and
amenities, including fixing structural damage and other repairs to
walls, floors, crawlspaces, ceilings, insulation, attics,
entryways, windows, decks, patios, garages, pools, etc.
Responds to and completes emergency, urgent, and routine work
orders in accordance with company policy
Provides exceptional customer service and responsiveness to
residents
Performs emergency on-call, after-hours services (on a rotational
basis)
Inspects properties to ensure the highest standards are maintained
at all times; performs annual preventative maintenance inspections
to identify potential upcoming maintenance issues and perform
on-the-spot repairs as required
Uses Mobile Work Order app daily to receive, prioritize, and fill
emergency, urgent, and routine work orders
Repairs broken or leaking plumbing to avoid water damage and
restore full use of water fixtures; may include repairs and
maintenance on sewers and exterior plumbing, clearing interior
clogs, clearing up/drying internal flooding, fixing leaks, and
replacing water heaters, toilets, sinks, faucets, showerheads,
insulation, and other hardware as needed
Performs basic electrical repairs on damaged wiring, switches,
outlets, fans, lights, and other electrical fixtures when shorts or
severed wires occur; replaces old or damaged/non-functioning
units
Conducts moisture/humidity and mold/mildew inspections; performs
mold and mildew remediation (up to 10 square feet)
Performs routine installation and preventative maintenance on
household appliances, including stoves, microwaves, refrigerators,
dishwashers, garbage disposals, etc.; diagnoses, repairs/replaces
appliances; replaces components; recommends warranties repair
requests when applicable
Maintains building HVAC (or steam) equipment in order to maintain
climate control in the building functioning properly, including
diagnosing, repairing, and replacement of units, ducts, and
thermostats
Maintains tools and equipment; submits requests for replacement
when necessary
Submits parts requests for materials required for repairs and
general maintenance
Applies preventative measures to the building to reduce the risk of
future problems, such as using sealants, caulks, grouting,
protective finishes, etc.
Enhances building appearance by updating exterior and interior
finishes, such as painting and staining, framing, trim work,
flooring, tiles, and carpet stretching, as required by location
Identifies and repairs/remove potential safety hazards to avoid
injuries to residents and visitors
Shovels snow, clears residential flooding, and takes other
climate-related actions as required in emergency situations
Removes invasive wildlife from the housing; treats insects with
household sprays/deterrents; sets live animal traps and releases
them as appropriate; may elevate request for professional services
if needed
This position is deemed Key & Essential and, as such, will be
required to work onsite beforehand, during, and after any accident,
emergency, or disaster in order to best protect and care for our
residents and assets.
Performs other job-related duties as assigned
Supervisor Responsibilities of the Generalist Maintenance
Technician No supervisor responsibilities.
Required Qualifications of the Generalist Maintenance Technician
EDUCATION REQUIREMENT - High school graduate or GED; may be offset
by experience
At least 3+ years of experience in general residential maintenance,
including carpentry, plumbing, basic electrical, ability to obtain
certification in HVAC/Steam (as applicable) within 12 months of
hire if necessary
Knowledge, Skills & Abilities of the Generalist Maintenance
Technician Familiar with all tools required, including basic
carpentry, plumbing, electrical, power tools, saws, drills,
hammers, etc.
Basic computer/phone skills, including computer-based training,
timekeeping, etc.
Note: employee will be required to use a personal smartphone for
on-the-job communication
Ability to use Mobile Work Order app, phone, camera, and e-mails to
communicate and confirm work order requirements
Safety-minded; basic understanding of OSHA and other safety
requirements; ability to obtain certifications required for the
position
Detail oriented
Reliable and dependable; positive "can-do" attitude
Ability to work with minimal supervision and in a collaborative
team environment
Ability to prioritize work orders in a fast-paced, high-performing
environment
Basic organizational skills
Valid driver's license; must be able to meet a Motor Vehicle Review
in accordance with Company policy.
Note: Employee will be required to use personal vehicle for
on-the-job transportation
Ability to pass a state and federal background check to obtain
access to the installation; ability to pass a 12-panel
pre-employment drug test
Customer service mindset: ability to communicate in a professional
manner with residents and associates
Ability to read English and interpret documents and communicate
effectively both verbally and in writing
Ability to read, count, and write to accurately complete all
documentation
Work Environment of the Generalist Maintenance Technician
While performing the duties of this job, the employee regularly
works performing repairs/construction in a residential environment.
The position requires regular use of Personal Protective Equipment
(PPE). Involves working in a non-climate regulated environment. May
involve exposure to extreme heat/cold, temperature changes,
exposure to noise (85+ decibels), exposure to hazardous materials,
use of power tools, atmospheric conditions, water, industrial
hazards, electric shock, ice and slipping hazards, heights, and
falling hazards, and other hazardous working conditions.
Physical Demands of the Generalist Maintenance Technician The
physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job.
The heavy lifting of up to 50 pounds is expected. Exertion of up to
50 lbs. of force is required. The employee is frequently required
to walk, climb, lift, carry, balance, reach, grasp, handle, stoop,
kneel, crouch, and crawl.
Travel
Minimal. Less than 5 percent Other Duties of the Generalist
Maintenance Technician Please note this job description is intended
to describe the general nature and level of work performed by
employees assigned to this position. It is not designed to contain
or be interpreted as a comprehensive list of all duties,
responsibilities, and qualifications. Additional job-related duties
may be assigned. Mayroad reserves the right to amend and change
responsibilities to meet business and organizational needs as
necessary with or without notice.
EEO Commitment: We are an equal opportunity employer, and all
qualified applicants will receive consideration for employment
without regard to race, color, national origin, ethnicity, sex,
pregnancy, sexual orientation, gender identity/expression,
including transgender identity, religion, disability, age,
genetics, active military or veteran status and any other
characteristics protected under applicable federal or state
law.
PI201837901
Keywords: HS Government Partners, LLC dba Mayroad, Greenville , Maintenance Technician Generalist, Engineering , Goldsboro, North Carolina
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