Maintenance Technician Generalist
Company: HS Government Partners, LLC dba Mayroad
Location: Goldsboro
Posted on: March 15, 2023
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Job Description:
Summary/ObjectiveThe Generalist Maintenance Technician
diagnoses, repairs, and maintains the physical condition and
appearance of residential properties and other Mayroad assets
(pool, community center, playgrounds, ice rinks, dog parks,
community garden, etc.), including, but not limited to structural,
paint, plumbing, HVAC, Steam, pressure washing, cleaning,
electrical, etc., depending on assigned core duties.Essential
Functions of the Generalist Maintenance TechnicianPerforms routine
maintenance in and around Mayroad communities, including occupied
and vacant residences, community properties, and amenities,
including fixing structural damage and other repairs to walls,
floors, crawlspaces, ceilings, insulation, attics, entryways,
windows, decks, patios, garages, pools, etc. Responds to and
completes emergency, urgent, and routine work orders in accordance
with company policy Provides exceptional customer service and
responsiveness to residents Performs emergency on-call, after-hours
services (on a rotational basis) Inspects properties to ensure the
highest standards are maintained at all times; performs annual
preventative maintenance inspections to identify potential upcoming
maintenance issues and perform on-the-spot repairs as required Uses
Mobile Work Order app daily to receive, prioritize, and fill
emergency, urgent, and routine work orders Repairs broken or
leaking plumbing to avoid water damage and restore full use of
water fixtures; may include repairs and maintenance on sewers and
exterior plumbing, clearing interior clogs, clearing up/drying
internal flooding, fixing leaks, and replacing water heaters,
toilets, sinks, faucets, showerheads, insulation, and other
hardware as needed Performs basic electrical repairs on damaged
wiring, switches, outlets, fans, lights, and other electrical
fixtures when shorts or severed wires occur; replaces old or
damaged/non-functioning units Conducts moisture/humidity and
mold/mildew inspections; performs mold and mildew remediation (up
to 10 square feet) Performs routine installation and preventative
maintenance on household appliances, including stoves, microwaves,
refrigerators, dishwashers, garbage disposals, etc.; diagnoses,
repairs/replaces appliances; replaces components; recommends
warranties repair requests when applicable Maintains building HVAC
(or steam) equipment in order to maintain climate control in the
building functioning properly, including diagnosing, repairing, and
replacement of units, ducts, and thermostats Maintains tools and
equipment; submits requests for replacement when necessary Submits
parts requests for materials required for repairs and general
maintenance Applies preventative measures to the building to reduce
the risk of future problems, such as using sealants, caulks,
grouting, protective finishes, etc. Enhances building appearance by
updating exterior and interior finishes, such as painting and
staining, framing, trim work, flooring, tiles, and carpet
stretching, as required by location Identifies and repairs/remove
potential safety hazards to avoid injuries to residents and
visitors Shovels snow, clears residential flooding, and takes other
climate-related actions as required in emergency situations Removes
invasive wildlife from the housing; treats insects with household
sprays/deterrents; sets live animal traps and releases them as
appropriate; may elevate request for professional services if
needed This position is deemed Key & Essential and, as such, will
be required to work onsite beforehand, during, and after any
accident, emergency, or disaster in order to best protect and care
for our residents and assets. Performs other job-related duties as
assigned Supervisor Responsibilities of the Generalist Maintenance
TechnicianNo supervisor responsibilities. Required Qualifications
of the Generalist Maintenance TechnicianEDUCATION REQUIREMENT -
High school graduate or GED; may be offset by experienceAt least 3+
years of experience in general residential maintenance, including
carpentry, plumbing, basic electrical, ability to obtain
certification in HVAC/Steam (as applicable) within 12 months of
hire if necessary Knowledge, Skills & Abilities of the Generalist
Maintenance TechnicianFamiliar with all tools required, including
basic carpentry, plumbing, electrical, power tools, saws, drills,
hammers, etc. Basic computer/phone skills, including computer-based
training, timekeeping, etc. Note: employee will be required to use
a personal smartphone for on-the-job communication Ability to use
Mobile Work Order app, phone, camera, and e-mails to communicate
and confirm work order requirements Safety-minded; basic
understanding of OSHA and other safety requirements; ability to
obtain certifications required for the position Detail oriented
Reliable and dependable; positive "can-do" attitude Ability to work
with minimal supervision and in a collaborative team environment
Ability to prioritize work orders in a fast-paced, high-performing
environment Basic organizational skills Valid driver's license;
must be able to meet a Motor Vehicle Review in accordance with
Company policy. Note: Employee will be required to use personal
vehicle for on-the-job transportation Ability to pass a state and
federal background check to obtain access to the installation;
ability to pass a 12-panel pre-employment drug test Customer
service mindset: ability to communicate in a professional manner
with residents and associates Ability to read English and interpret
documents and communicate effectively both verbally and in writing
Ability to read, count, and write to accurately complete all
documentation Work Environment of the Generalist Maintenance
TechnicianWhile performing the duties of this job, the employee
regularly works performing repairs/construction in a residential
environment. The position requires regular use of Personal
Protective Equipment (PPE). Involves working in a non-climate
regulated environment. May involve exposure to extreme heat/cold,
temperature changes, exposure to noise (85+ decibels), exposure to
hazardous materials, use of power tools, atmospheric conditions,
water, industrial hazards, electric shock, ice and slipping
hazards, heights, and falling hazards, and other hazardous working
conditions. Physical Demands of the Generalist Maintenance
TechnicianThe physical demands described here are representative of
those that must be met by an employee to successfully perform the
essential functions of this job. The heavy lifting of up to 50
pounds is expected. Exertion of up to 50 lbs. of force is required.
The employee is frequently required to walk, climb, lift, carry,
balance, reach, grasp, handle, stoop, kneel, crouch, and crawl.
Travel Minimal. Less than 5 percent Other Duties of the Generalist
Maintenance TechnicianPlease note this job description is intended
to describe the general nature and level of work performed by
employees assigned to this position. It is not designed to contain
or be interpreted as a comprehensive list of all duties,
responsibilities, and qualifications. Additional job-related duties
may be assigned. Mayroad reserves the right to amend and change
responsibilities to meet business and organizational needs as
necessary with or without notice. EEO Commitment: We are an equal
opportunity employer, and all qualified applicants will receive
consideration for employment without regard to race, color,
national origin, ethnicity, sex, pregnancy, sexual orientation,
gender identity/expression, including transgender identity,
religion, disability, age, genetics, active military or veteran
status and any other characteristics protected under applicable
federal or state law. PI207984781
Keywords: HS Government Partners, LLC dba Mayroad, Greenville , Maintenance Technician Generalist, Engineering , Goldsboro, North Carolina
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