Automotive Service Manager
Company: Chevrolet of New Bern
Location: New Bern
Posted on: February 14, 2026
|
|
|
Job Description:
Job Description Job Description New Bern Auto Group is seeking
an experienced leader for our Service Manager Position. This is a
great position for an an experienced Service Advisor, Shop Foreman,
Shop Dispatcher or experienced Service Manager. What We Offer:
Competitive Pay Plan (Salary Plus Commission) Medical, Dental,
Vision, Life 401k Ongoing training and education through the
manufacturer and management team Family-oriented and genuinely
friendly work environment Employee vehicle purchase and service
discounts Responsibilities Assist customers in servicing, repairing
and explaining each service need. Communication with customers,
employees, coworkers and vendors Understanding customers'
requirements and concerns; matching requirements and concerns to
various service options. Managing shop Flow and keeps the shop
productive Productivity Reporting Keeps abreast of new products,
features, accessories and attend product training as required.
Hiring and supervising all service department personnel, as well as
monitoring their performance in servicing customers. Creating &
achieving goals, for Effective Labor Rate, ASR percentages, Hours
Per RO, Xtime Utilization, etc. Must have warranty work completed,
submitted & paid in a timely manner. Maintaining a high Customer
Service Index (CSI) rating by handling customer complaints
immediately and appropriately. Qualifications A minimum of 2 years
of experience as a Service Manager is required or 5 years as a
Service Advisor Strong focus on providing excellent customer
service Driver's License Background Screening No phone calls.
Please submit qualifications online.
Keywords: Chevrolet of New Bern, Greenville , Automotive Service Manager, Engineering , New Bern, North Carolina
