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Parts Manager

Company: Westlift LLC
Location: Goldsboro
Posted on: November 26, 2022

Job Description:

o Forecasts goals and objectives for the department and strives to meet them.

o Hires, trains, motivates, counsels, and monitors the performance of all parts department staff.

o Cross-trains a qualified substitute.

o Assists in preparing and administering an annual operating budget for the parts department.

o Maintains a balanced inventory consistent with the requirements of the service department, sales department, wholesale customers, and walk-ins.

o Maintains price matrix for each customer category that generate enough gross profit to produce a satisfactory profit while maintaining customer loyalty.

o Establishes individual parts inventory levels and balances them for maximum turnover.

o Ensures that parts inventory turns (established #) times per year.

o Monitors and adjusts inventory to minimize obsolescence.

o Ensures that all parts are properly tagged.

o Supervises stock order procedures & issues all Purchase Orders.

o Analyzes sales, expenses, and inventory monthly to maintain profit goals using daily reporting.

o Develops and administers an aggressive wholesale parts program to produce profit.

o Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.

o Works with the service and sales manager to ensure a timely turnaround of parts needed for internal jobs.

o Attends managers meetings.

o Holds weekly department meetings.

o Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.

o Provides technical assistance to parts department employees.

o Coordinates a prompt, efficient and timely flow of paperwork.

o Directs shipping and receiving efforts to ensure timely processing.

o Monitors daily reports.

o Develops sales promotions.

o Develops, enforces, and monitors guidelines for working with customers to ensure maximum customer satisfaction.

o Handles customer complaints immediately and according to the WestLift's guidelines.

o For any purchases that require pre-payment over $1,000 contact Controller for approval.

o Assist in keeping parts department clean and orderly. Keeps counters and desk clean and uncluttered.

o Assists in the collection of past-due accounts.

o Assists in keeping parts department clean and orderly including counters and desk area.

o Maintain customer goodwill by greeting and acknowledging all WestLift customers. Assist all customers in a friendly, professional, and efficient manner.

o Maintains professional appearance.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* Monday to Friday
* No nights
* No weekends

Ability to commute/relocate:
* Goldsboro, NC 27530: Reliably commute or planning to relocate before starting work (Required)

Experience:
* Management: 1 year (Preferred)

License/Certification:
* Driver's License (Preferred)

Work Location: One location%58047475%

Keywords: Westlift LLC, Greenville , Parts Manager, Executive , Goldsboro, North Carolina

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