General Manager

Company: HC-Resource
Location: Raleigh
Posted on: May 26, 2025

Job Description:

HC-Resource is looking for an experienced and motivatedGeneral Manager to handle the day-to-day management of the restaurant.In this role, you will be tasked with increasing sales, attaining EBITDA goals, adhering to the budget, and fostering a culture of responsibility among your restaurant staff. You will also be responsible for recruitment, selection, training, mentorship and guidance of Managers and Team Members.ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Own your four walls and your local community through growing sales, achieving EBITDA, meeting budget, and creating a culture of accountability.
• Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure.
• Ensure CHARM service model is fully integrated by FOH Team with every Guest.
• Communicate company initiatives and tactics to drive sales and profitability.
• Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members.
• Conduct regular one-on-ones and follow-up with Managers and Team Members.
• Reinforce Team Members' skills and Managers' leadership behaviors.
• Identify and implement strategies to retain the best Team Members.
• Control receiving and inventory levels and report all concerns to Area Coach (AC).
• Create and delegate daily goals and tasks and ensure completion through consistent follow-up.
• Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals.
• Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Control funds, bank deposits, and payroll.REQUIREMENTS:
  • Must be at least 21 years old.
  • High School Diploma or High School equivalency required. Bachelor's Degree preferred.
  • Prefer 2 years of hands-on restaurant management experience.
  • ServSafe Certified preferred or able to obtain certification within 90-days of employment.
  • Valid Driver's License.
  • Commitment to excellence in friendly service.
  • Proven ability to grow sales.
  • Ability to inspire and motivate others.
  • Able to analyze issues and problem solve.
  • Sets clear goals for themselves and their team.
  • Demonstrates strong verbal and written communication skills.
  • Foster collaboration and teamwork within your team.PHYSICAL REQUIREMENTS:
    • Regular attendance and the ability to work up to 55 hours/week
    • Ability to stand or walk for hours at a time.
    • Ability to frequently hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, and stoop.
    • Ability to frequently lift and carry items up to 50 lbs.
    • Ability to tolerate significant changes in temperature.
    • Ability to tolerate frequent immersion of hands in water and cleaning or sanitizing solutions.
    • Good close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
      #J-18808-Ljbffr

Keywords: HC-Resource, Greenville , General Manager, Executive , Raleigh, North Carolina