Head of Commercial Operations Cell Therapy

Company: Catalent Pharma Solutions
Location: Greenville
Posted on: May 28, 2025

Job Description:

Job Title: Head of Commercial Operations Cell TherapyLocation: Gosselies, Belgium (Site-based)Position SummaryCatalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission is to develop, manufacture, and supply products that help people live better and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting product development, launch, and full life-cycle supply. With time-tested experience in development sciences, delivery technologies, and multi-modality manufacturing, Catalent supports the acceleration of development programs and the launch of more than a hundred new products every year. Powered by thousands of scientists and technicians and the latest technology platforms at more than 40 global sites, Catalent supplies billions of doses of life-enhancing and life-saving treatments for patients annually.The position is responsible for managing a team that supports the overall Catalent Cell Therapy business by providing commercial support of existing customer relationships, and on-site support for new customers and business development opportunities. Working with the site's GM, Supply Chain, Product Development, Operations, Project Management, CGT Business Development and other cross functional teams, this position ensures that customer programs effectively transition from signed opportunity to development/tech transfer programs to commercial launch and routine production through the products life cycle. The position is also responsible for contracting and contract support and will ensure ongoing customer programs are managed according to contracted terms. The person in this position will be a member of the Site Leadership Team for the site(s) that the position is responsible for.Catalent is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer and Catalent employee.The Role

• Manage a Commercial Operations team who act as key relationship managers for certain customers (existing and new) at the relevant site(s) to ensure a superior level of communication occurs between the parties. Supports other sites as needed.
• Assist the proposal lead function and provide appropriate review of scope /pricing of new business proposals for development, tech transfer proposals and pipeline proposals.
• Manage the process of determining a commercial price for all new products along those products that have relevant changes (gathering COGS, getting alignment on pricing, margin enhancement, maintenance of COGS for products and pricing letters as applicable).
• Act as key site resource for development of commercial pricing; works with site finance to understand profitability and works with BD on pricing strategy.
• Provide SME support to BD and Contract Negotiation teams on strategy/negotiation of proposals, development agreements and commercial supply agreements.
• Accountable for management of all client contracts including commercial supply agreements, Development and Licensing Agreements, term sheets and other Client contracts to ensure capture of relevant provisions (e.g., fees, price increases, KPIs, forecasts, renewals).
• Work with site leadership, Finance and BD to manage Accounts Receivable at the site; specifically engage with clients that are habitually late payers.
• Other duties as assigned.The Candidate
  • Bachelor's degree in relevant science or engineering discipline, MBA (preferred) with 10+ years of relevant experience in pharmaceutical, medical device or food manufacturing, with experience in quality, technical project management, business management and/or business development.
  • Relevant industry knowledge of drug product development, analytical research and development, project scale-up, product manufacturing, quality, validations, and regulatory.
  • Analytical, financial skills, business acumen.
  • Knowledge of ERP/MRP/CRM systems.
  • Superior customer service skills and professional demeanor.
  • Prior direct contract negotiation experience preferred.
  • Demonstrable leadership experience at Catalent (including but not limited to participation in Catalent-sponsored leadership programs such as NGGL, GOLD, LEAD Now, GM Excellence, and GROW) may be considered in place of external experience.
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Keywords: Catalent Pharma Solutions, Greenville , Head of Commercial Operations Cell Therapy, Healthcare , Greenville, North Carolina