Retail Support Technician

Company: SRI Tech Solutions
Location: Winterville
Posted on: May 1, 2025

Job Description:

Title: Support Technician

Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.

Duration : Longterm Contract



Locations :

S.N

Hiring Location

Zip Code

1

Savannah, GA

31419

2

Jacksonville, NC

28540

3

Greenville, NC

28590

4

Wytheville, VA

24382

5

Simpsonville

29680

6

Winsten Salem

27101

7

Durham

27703





Qualifications & Experience

BS/BA in Information Technology, or an equivalent combination of education or experience
1+ Years experience in Retails Stores - Field Support Operations as Hardware Support engineer
3+ Years of experience in PC Hardware and Software support engineer
Troubleshooting experience with various Retail Stores related equipment/devices located in Retail Stores, Offices, Distribution Centers, Data Centers PCs and Network Devices
Ability to install , troubleshoot and assist team members for wide range of Devices applications in Retail Store environment
Excellent customer service orientation and verbal communication skills
Analytical thinking and Problem-Solving ability
Any Retail Store Experience is and added Preferred advantage



Certifications

A+ Hardware (must)
CCNA (preferred)
Microsoft Certification such as MCP, MCSE, MCTS, etc. (anyone)



Tools

Glovia
ServiceNow
MS Office O365
Various Retails Application and Tools
Windows OS
iPad, Tablets, Smart Phone


Willing to travel to various customer stores/location to meet ticket requirement
Valid Driving License with Good Driving History (No 'DUI' Record)
Experience with various Retails equipment, Devices, and diverse technical environments
Excellent customer service orientation and verbal communication skills
Experience supporting retail Devices (POS systems, receipt printers, scales, SCO lanes, etc.)

Keywords: SRI Tech Solutions, Greenville , Retail Support Technician, Hospitality & Tourism , Winterville, North Carolina