Trainer- Telesales

Company: Victra - Verizon Authorized Retailer
Location: Greenville
Posted on: February 24, 2021

Job Description:

Are you an experienced Trainer--familiar with a wide variety of training methods and comfortable with conducting engaging training workshops, seminars, and on the floor training in a telesales environment? Victra is Verizon's trusted business partner and largest premium retailer in the United States. As a Trainer, you will show, teach, and coach on all operational and training activities in a classroom setting. This includes partnership with leadership and the Store Support Center. You will deliver standardized trainings that reflect the organization's goals inside of Victra. You will also help development training initiatives aimed at aligning employee performance with organizational goals.A Trainer is passionate about equipping Victra team members with the tools and training necessary for an exciting career path. Embodies our Core Values: Performance, Collaboration, Integrity, Innovation, and Celebration. You will also be excited to be a part of V Nation!You will be a part of a winning culture and fun atmosphere that supports creativity and growth.ESSENTIAL DUTIES AND RESPONSIBILITIES:As the--Trainer, you will work within a corporate culture where Performance, Integrity, Collaboration, Innovation, and Celebration are the mantras of success. In this role, you will:* You understand that ongoing learning opportunities within any corporate culture helps business thrive and employees succeed. You are supportive, communicative, and attentive. You will work within a diverse workforce to drive our values that include Performance, Collaboration, Celebration, Integrity, and Innovation.* Lead, develop, and motivate our employees throughout the organization to foster an environment of learning and development* Manage the internal delivery of programs and support materials, ensuring that training programs address business objectives and employee needs for both new hire and ongoing performance enhancement training* Assess and advise management on the effectiveness of programs and practices* Participate in project task forces to identify training needs and ensure the effective implementation, communication, and maintenance of programs* Other job-related duties as assignedCOMPETENCIES & QUALIFICATIONSThe requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.We look for the Trainer--to have a passion for developing others. Of course, being extremely organized and able to develop deep relationships internally and externally will be a requirement for this role. You should maintain a keen understanding of training trends, developments, and best practices. We also look for the Victra Trainer to bring:* Bachelor's degree in education, human resources, or relevant field.* 3-4 years of work experience in a learning and development, preferably with a training background* Experience writing and supporting training curriculum* Demonstrable analytical, problem solving, and time management skills* Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job, or in-classroom training, e-learning, workshops, simulations, etc.)SUPERVISORY RESPONSIBILITIESNoneCERTIFICATES, LICENSES, REGISTRATIONSNoneTRAVEL REQUIREMENTS10%PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job including the ability to work in an office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit and stand for extended periods of time and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environment is a typical climate-controlled cubicle office setting. The noise level in the work environment is usually quiet to moderate.EQUAL OPPORTUNITY EMPLOYERWe're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.This Job Description is to be used as a guide for accomplishing Company objectives. The description incorporates the most typical duties performed and covers only the primary functions

Keywords: Victra - Verizon Authorized Retailer, Greenville , Trainer- Telesales, Human Resources , Greenville, North Carolina