Trainer- Telesales
Company: Victra - Verizon Authorized Retailer
Location: Greenville
Posted on: February 24, 2021
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Job Description:
Are you an experienced Trainer--familiar with a wide variety of
training methods and comfortable with conducting engaging training
workshops, seminars, and on the floor training in a telesales
environment? Victra is Verizon's trusted business partner and
largest premium retailer in the United States. As a Trainer, you
will show, teach, and coach on all operational and training
activities in a classroom setting. This includes partnership with
leadership and the Store Support Center. You will deliver
standardized trainings that reflect the organization's goals inside
of Victra. You will also help development training initiatives
aimed at aligning employee performance with organizational goals.A
Trainer is passionate about equipping Victra team members with the
tools and training necessary for an exciting career path. Embodies
our Core Values: Performance, Collaboration, Integrity, Innovation,
and Celebration. You will also be excited to be a part of V
Nation!You will be a part of a winning culture and fun atmosphere
that supports creativity and growth.ESSENTIAL DUTIES AND
RESPONSIBILITIES:As the--Trainer, you will work within a corporate
culture where Performance, Integrity, Collaboration, Innovation,
and Celebration are the mantras of success. In this role, you
will:* You understand that ongoing learning opportunities within
any corporate culture helps business thrive and employees succeed.
You are supportive, communicative, and attentive. You will work
within a diverse workforce to drive our values that include
Performance, Collaboration, Celebration, Integrity, and
Innovation.* Lead, develop, and motivate our employees throughout
the organization to foster an environment of learning and
development* Manage the internal delivery of programs and support
materials, ensuring that training programs address business
objectives and employee needs for both new hire and ongoing
performance enhancement training* Assess and advise management on
the effectiveness of programs and practices* Participate in project
task forces to identify training needs and ensure the effective
implementation, communication, and maintenance of programs* Other
job-related duties as assignedCOMPETENCIES & QUALIFICATIONSThe
requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.We look for the Trainer--to have a passion for
developing others. Of course, being extremely organized and able to
develop deep relationships internally and externally will be a
requirement for this role. You should maintain a keen understanding
of training trends, developments, and best practices. We also look
for the Victra Trainer to bring:* Bachelor's degree in education,
human resources, or relevant field.* 3-4 years of work experience
in a learning and development, preferably with a training
background* Experience writing and supporting training curriculum*
Demonstrable analytical, problem solving, and time management
skills* Familiarity with traditional and modern training methods
(mentoring, coaching, on-the-job, or in-classroom training,
e-learning, workshops, simulations, etc.)SUPERVISORY
RESPONSIBILITIESNoneCERTIFICATES, LICENSES, REGISTRATIONSNoneTRAVEL
REQUIREMENTS10%PHYSICAL DEMANDSThe physical demands described here
are representative of those that must be met by an individual to
successfully perform the essential functions of this job including
the ability to work in an office environment. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.While performing the duties of
this job, the employee is regularly required to sit and stand for
extended periods of time and talk or hear. The employee is
occasionally required to stand; walk; use hands to finger, handle,
or feel; reach with hands and arms; and stoop, kneel, crouch, or
crawl. The employee must regularly lift and/or move up to 10 pounds
and occasionally lift and/or move up to 50 pounds. Specific vision
abilities required by this job include close vision, distance
vision, color vision, and ability to adjust focus.WORK
ENVIRONMENTThe work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. Work environment is a typical
climate-controlled cubicle office setting. The noise level in the
work environment is usually quiet to moderate.EQUAL OPPORTUNITY
EMPLOYERWe're proud to be an equal opportunity employer - and
celebrate our employees' differences, regardless of race, color,
religion, gender, sexual orientation, gender identity, national
origin, age, disability, or Veteran status. Different makes us
better.This Job Description is to be used as a guide for
accomplishing Company objectives. The description incorporates the
most typical duties performed and covers only the primary
functions
Keywords: Victra - Verizon Authorized Retailer, Greenville , Trainer- Telesales, Human Resources , Greenville, North Carolina
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