IT Deployment and Testing Technician
Company: STI
Location: Goldsboro
Posted on: April 1, 2026
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Job Description:
Job Title: IT Deployment and Testing Technician Location:
Goldsboro, NC Duration: 8 Months Position Description: IT
Deployment and Testing Technician - Longleaf Neuro-Medical
Treatment Center & Walter B. Jones Position Title: IT Deployment
and Testing Technician Position Summary: The IT Deployment and
Testing Technician is responsible for deploying and configuring
computers, peripherals, printers, and related hardware to support
the organization’s IT infrastructure and clinical systems,
including Epic. This role includes performing software
installation, basic troubleshooting, and comprehensive end-to-end
testing of devices to ensure readiness for Epic Technical Dress
Rehearsal (TDR). Key Responsibilities: Device Deployment and
Configuration: Deploy and configure desktops, laptops, peripherals,
and printers in clinical and administrative settings. Perform
software installations and ensure all required applications and
system configurations are in place. Set up hardware to comply with
organizational standards and security policies. Troubleshooting and
Maintenance: Conduct basic troubleshooting of hardware, software,
and peripheral issues. Collaborate with the IT support team to
escalate and resolve complex issues promptly. Ensure all deployed
devices meet performance and compatibility requirements. Epic
Technical Dress Rehearsal (TDR): Perform complete end-to-end
testing on all devices as part of Epic TDR to validate readiness
for go-live. Test connectivity, application performance, and
functionality of Epic workflows on deployed devices. Document and
report test results, identifying and addressing any deficiencies or
issues. Documentation and Reporting: Maintain accurate records of
deployed hardware, configurations, and testing outcomes. Provide
detailed documentation for device testing and troubleshooting
procedures. Contribute to post-deployment reports, highlighting
successes and improvement opportunities. Collaboration and Support:
Work closely with clinical and administrative staff to schedule
device installations and testing with minimal disruption to
operations. Assist with user training and provide basic guidance on
using deployed devices and systems. Participate in team meetings
and provide updates on deployment and testing progress.
Qualifications: Education and Experience: Associate’s degree in
Information Technology, Computer Science, or a related field; or
equivalent work experience. 1-3 years of experience in IT hardware
deployment, troubleshooting, or similar roles. Experience with Epic
or other electronic health records (EHR) systems preferred. Skills
and Competencies: Proficiency in deploying and configuring
Windows-based systems and peripherals. Strong troubleshooting and
problem-solving skills for hardware and software issues.
Familiarity with healthcare IT environments and workflows is a
plus. Excellent communication and customer service skills. Ability
to work independently and manage multiple tasks with attention to
detail. Certifications (Preferred): CompTIA A, Network, or similar
IT certifications. Physical Requirements: Ability to lift and
transport equipment up to 50 lbs. Willingness to work in various
environments, including clinical and behavioral health settings.
Ability to travel between facilities as needed. Position Type and
Expected Hours: Full-time position. May require occasional evening
or weekend work based on project needs.
Keywords: STI, Greenville , IT Deployment and Testing Technician, IT / Software / Systems , Goldsboro, North Carolina
