Child Welfare Specialist
Company: STI
Location: Durham
Posted on: April 1, 2026
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Job Description:
County Child Welfare Readiness Liaison Durham, NC 12 Months
IMPORTANT NOTE: Extensive statewide travel up to 90% of the time is
required in the performance of the work for this position. Travel
may include some evenings and weekend days. The NC Department of
Health and Human Services seeks contract resources to prepare and
provide support for County Child Welfare staff during the
implementation of the statewide Child Welfare Information system
(CWIS). This is NOT a Desktop Support or Help Desk support
position. The County Liaison acts as an integral part of Readiness
and Implementation Support initiatives. Working closely with the
Readiness Lead, this position will facilitate meetings,
conferences, and other activities to advocate for, as well as
foster and maintain effective communication with state and county
staff regarding CWIS concerns impacting or related to Child
Welfare. This role may coordinate with other CWIS business, policy,
and project team members to troubleshoot, replicate, and report
errors and/or unexpected outcomes within the CWIS and/or escalate
to management as they arise. This position uses policy subject
matter expertise regarding NC Child Welfare, knowledge of CWIS/NC
FAST functionality, as well as understanding of how counties
provide delivery of services to guide new users as they navigate
and submit data into the new system. This position requires
significant travel throughout the state. Minimum requirements
include: Excellent written and verbal communication skills, change
management, Microsoft Suite (including, but not limited to
PowerPoint, Excel, & Outlook. Preferred skills: Knowledge of NC
Child Welfare policy, SharePoint, JIRA Travel expenses are
reimbursed using the state’s protocol for submitting expenses after
travel. The contractor will, at the direction of management, either
ride with an employee driving a state vehicle or drive their
personal vehicle and be reimbursed mileage after travel. Per diem
is paid directly to the contractor and most hotel expenses are
direct billed through the state.
Keywords: STI, Greenville , Child Welfare Specialist, IT / Software / Systems , Durham, North Carolina
