Lead Site Reliability Engineer
Company: JPMorgan Chase & Co.
Location: Wilmington
Posted on: April 1, 2026
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Job Description:
Description Assume a critical role in defining the future of a
globally recognized firm and have a direct and significant effect
in a realm tailored for top achievers in site reliability. As a
Lead Site Reliability Engineer at JPMorgan Chase within the
enterprise technology, Corporate Data & analytical service team,
you hold a leadership role in your team, demonstrate strong
knowledge across multiple technical domains, and advise others on
the technical and business issues facing them. Take lead and
conduct resiliency design reviews, break up complex problems into
digestible work for other engineers, act as a technical lead for
medium to large-sized products, and provide advice and mentoring to
other engineers. Job responsibilities Demonstrates and champions
site reliability culture and practices and exerts technical
influence throughout your team Leads initiatives to improve the
reliability and stability of your team’s applications and platforms
using data-driven analytics to improve service levels Collaborates
with team members to identify comprehensive service level
indicators and stakeholders to establish reasonable service level
objectives and error budgets with customers Demonstrates a high
level of technical expertise within one or more technical domains
and proactively identifies and solves technology-related
bottlenecks in your areas of expertise Acts as the main point of
contact during major incidents for your application and
demonstrates the skills to identify and solve issues quickly to
avoid financial losses Documents and shares knowledge within your
organization via internal forums and communities of practice
Required qualifications, capabilities, and skills Formal training
or certification on site reliability culture and principles
concepts and 5 years applied experience Deep proficiency in
reliability, scalability, performance, security, enterprise system
architecture, toil reduction, and other site reliability best
practices with the ability to implement these practices within an
application or platform Fluency in at least one programming
language such as (e.g., Python, Java Spring Boot, .Net, etc.) Deep
knowledge of software applications and technical processes with
emerging depth in one or more technical disciplines Proficiency and
experience in observability such as white and black box monitoring,
SLO alerting, and telemetry collection using tools such as Grafana,
Dynatrace, Prometheus, Datadog, Splunk, etc. Proficiency in
continuous integration and continuous delivery tools (e.g.,
Jenkins, GitLab, Terraform, etc.) Experience with container and
container orchestration (e.g., ECS, Kubernetes, Docker, etc.)
Experience with troubleshooting common networking technologies and
issues Ability to identify and solve problems related to complex
data structures and algorithms Drive to self-educate and evaluate
new technology Preferred qualifications, capabilities, and skills
Ability to teach new programming languages to team members Ability
to expand and collaborate across different levels and stakeholder
groups Certifications in AWS, Splunk, Dynatrace, Terraform would be
preferred Experience working with large cloud data lakes
(databricks/snowflake)
Keywords: JPMorgan Chase & Co., Greenville , Lead Site Reliability Engineer, IT / Software / Systems , Wilmington, North Carolina
