Sr Director of Software Engineering (Full Stack & Synthetics Lead- Java/Python/AWS))
Company: JPMorganChase
Location: Wilmington
Posted on: April 1, 2026
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Job Description:
Description Join the Global Technology (GT) group, where
passionate innovators promote impactful solutions and foster a
vibrant engineering community. We offer an exciting opportunity for
a Senior Engineering leader to advance their career in Enterprise
Observability Platforms (EOP), guided by our core values of
customer focus, integrity, and excellence. As an Executive-level
Senior Director of Software Engineering at JPMorgan Chase within
the Global Technology group, you will lead teams in designing and
delivering trusted, market-leading Observability products. These
solutions will empower technologists across the firm to observe and
manage their applications and platforms on both public and private
cloud environments. You will be responsible for integrating modern
technology solutions, leveraging cloud technologies to build Full
Stack and Synthetic platforms that enhance application resiliency
and stability firmwide. Key Responsibilities: Lead the development
of robust Full Stack and Synthetic observability solutions in EOP,
expanding your expertise in observability and cloud technologies,
including Amazon Web Services (AWS). Design and implement
pre-configured, opinionated tools that streamline workflows for
engineering teams. Build scalable, firmwide observability platforms
used by thousands, applying world-class engineering principles and
the latest technologies. Oversee software design, development, and
technical troubleshooting, employing innovative approaches to solve
complex technical challenges. Identify underlying issues and
patterns in data, using these insights to improve coding standards
and system architecture. Collaborate with other teams to deliver
integrated, cohesive solutions that enhance the customer
experience. Produce architectural and design artifacts for complex
applications, ensuring alignment between design constraints and
software development. Mentor engineers, promoting best practices
and disciplined code hygiene within the team. Contribute to
software engineering communities of practice and participate in
events exploring emerging technologies. Foster a team culture
rooted in diversity, opportunity, inclusion, and respect. Required
Qualifications, Capabilities, and Skills: Formal training or
certification on software engineering concepts and 10 years applied
experience. In addition, 5 years of experience leading
technologists to manage, anticipate and solve complex technical
items within your domain of expertise Comprehensive understanding
of AWS fundamentals, including compute, networking, storage,
security policies, and application deployment. Formal training or
certification in software engineering concepts. Extensive hands-on
experience in system design, application development, testing, and
operational stability. Proficiency in coding in one or more
languages, specifically Java and Python. Proven experience leading
large teams through software engineering design and implementation
challenges. Strong presentation skills, with the ability to
communicate proposed designs and approaches to engineering
audiences. Demonstrated knowledge of software applications,
technical processes, and large-scale observability solutions (e.g.,
Dynatrace). Commitment to continuous learning and exploration of
new technologies. Experience working in agile team environments.
Preferred Qualifications, Capabilities, and Skills: Enthusiasm for
observability, with a passion for improving products and creating
reliable systems for customers. In-depth knowledge of one or more
observability platforms, such as Dynatrace, Thousand Eyes, Apica,
Grafana, etc. Experience with cloud automation technologies, such
as Terraform. Expertise in EKS and ECS. Understanding and
experience with Open Telemetry (OTel) standards and tools. Ability
to build secure applications, utilizing tools to identify and
remediate vulnerabilities, and employing modern techniques to
manage access to applications and APIs.
Keywords: JPMorganChase, Greenville , Sr Director of Software Engineering (Full Stack & Synthetics Lead- Java/Python/AWS)), IT / Software / Systems , Wilmington, North Carolina
