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Graduate Assistant - Technology Support Specialist

Company: East Carolina University
Location: Greenville
Posted on: December 1, 2019

Job Description:

Graduate Assistant - Technology Support Specialist Position Details Position Information Advertising DepartmentSTUDENT AFFAIRS TECHNOLOGYAcademic Term/YearFall/Spring - 2019/2020Position TitleGraduate Assistant - Technology Support SpecialistPosting Number02353Position Number02353Student Job CategoryStudent - Graduate Assistant Number of Vacancies1Job Description ECU Student Affairs is currently seeking a graduate student to work as a technology support specialist. PURPOSE: A primary focus of this position will be the daily health monitoring of the university's digital signage system. This system consists of around 250 screens/players in almost every facility across both east and west campuses. Support will involve remote support, field visits, player reimaging, and a wide range of troubleshooting techniques to support the screens, players, servers, and other peripheral devices/systems. This position will also provide general IT support to assist the efforts of Student Affairs Technology Services. RESPONSIBILITIES: ---Provides general IT support to the office of Student Affairs Technology Services for digital signage, special projects and general hardware/software support. ---Conduct regular workstation troubleshooting, setup and reimaging. ---Provide support to digital signage workstations to ensure high up-time and availability. ---Assist in reporting and tracking hardware and software inventories. ---Create support documentation for projects and assist clients. ---Other similar responsibilities as determined by need. Preferred (Majors, Experience, GPA, etc.) Preferred IT related majors with at least 1 year of IT or computer related experience; or equivalent combination of education, training and experience. Special Instructions to Applicant Please upload your resume online. Quick Link for Direct Access Open Date10/15/2019Close Date11/29/2019Open Until FilledNoSupplemental Questions Required fields are indicated with an asterisk (). Documents Needed to Apply Required Documents Curriculum Vitae/Resume Optional Documents List of References

Keywords: East Carolina University, Greenville , Graduate Assistant - Technology Support Specialist, IT / Software / Systems , Greenville, North Carolina

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