Case Manager
Company: Lovely Law Firm Inc.
Location: Myrtle Beach
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Description: CASE MANAGER At the
Lovely Law Firm, the Case Manager works on a dynamic caseload of
pre-litigation personal injury cases, investigates facts, and
prepares documents to assist the attorneys by performing a variety
of support and administrative duties. The focus for the Case
Manager must be on client service, communication, and medical
management. DIRECT SUPERVISOR: Operations Team JOB DUTIES: Client
Service & Communication Performs client interviews and insurance
inquiries to evaluate cases with attorney oversight. Keep clients
updated on the status of their cases and ensure they understand and
approve of the actions being taken on their behalf. Contacts
clients at a minimum of every thirty (30) days to update clients,
manage medical treatment and check on property damage. Meets KPI of
90% client contact. Performs an initial telephone call within 24
hours of case assignment. Schedules telephone calls for attorney
with associated case parties. File Management/Demands/Settlements
Ensure all medical records and bills have been requested promptly.
Maintains document file. Thoroughly documents case activity in a
software-based case management system. Performs a variety of
administrative and support activities as needed. Prepares case
files for demand department and meets monthly demand goals. Seeks
liens and lien reductions under the guidance of the attorney.
Prepares Disbursement Statements as instructed by attorney. Medical
Management Communicates directly with the Marketing department and
provides feedback. from clients related to marketing efforts – tv,
social media, etc Review all medical bills and records for
completeness and accuracy. During 30-day client contact, obtains
the following information: Treatment Status Property Damage Status
Lost Wage Status Photos of injuries Value Drivers Locates providers
and schedule medical appointments for treatment of injuries in a
timely manner. Reads, reviews, and analyzes medical records and
billing. Litigation Drafts petitions and initial discovery for
attorney review and filing. Generate pleadings as requested by the
attorney to move the case to trial. Draft discovery responses with
client assistance. Scheduling doctor conferences, depositions,
mediations, etc, as requested. Requirements: Must have 2-4 years of
experience in legal services under an attorney or lawyer,
preferably in a personal injury law firm ABA-approved paralegal
certificate program such as an Associate’s degree or proprietary
school program in paralegal studies, Bachelor’s degree desired
Talented verbal communicator and writer Candidates should possess
high-level organizational skills, and time-management skills
Completion of a NALA (National Association of Legal Assistants)
certification program strongly preferred
Keywords: Lovely Law Firm Inc., Greenville , Case Manager, Legal , Myrtle Beach, North Carolina
