QA Representative - Warehouse 2nd Shift

Location: Durham
Posted on: June 23, 2025

Job Description:

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. The Lilly RTP warehouse is a fully automated warehouse system with automated pallet conveyors, pallet exchangers, ASRS (Automated storage and retrieval system), and AGV (Autonomous Guided Vehicle) delivery of materials to the line. The Quality Assurance Representative for the Device Assembly, Packaging (DAP), and Warehouse team provides daily oversight, assistance, and guidance to issues such as non-conformance investigations, change control proposals, procedures / master formula revisions, validations, batch disposition, commissioning, and qualification activities, with a focus on Automated Warehouse operations. This role reports directly to the Associate Director Quality – DAP and Warehouse. The Quality Assurance Representative position is essential for maintaining GMP compliance and providing support during preparation for Pre-Approval/General Inspections by various regulatory agencies. Key Objectives/Deliverables: Responsible for adhering to safety rules and maintaining a safe work environment for both yourself and others by supporting HSE corporate and site goals. Lead, mentor, and coach operations and support personnel on quality matters. Ensure regular presence in warehousing areas, while also supporting device assembly and packaging areas, to monitor GMP programs, and quality systems. Active on local process teams with focus on Warehousing operations or indirect participation through project support activities. Ability to assess and triage deviations / observations that occur within the warehouse area. Work with Lilly support groups and external partners to resolve or provide advice on receiving or shipping issues. Participate in self-led inspections and provide support during internal / external regulatory inspections. Effectively review and / or redline to ensure quality attributes are met. (i.e, deviations / observations, procedures, technical studies, validation protocols, change controls, and engineering documents). Participate in Six Sigma Projects to help improve productivity within the local process team or quality organization. Support project and process improvement initiatives for Plant Process Teams as a representative of the Quality function, with focus on the warehousing processes (e.g., receiving, shipping, incoming material inspection). Approve commissioning qualification / validation documents for computer systems and equipment related to the warehousing operations, to ensure compliance with quality standards. Minimum Requirements: Minimum of 2 years experience in a GMP facility. Bachelor’s degree in science, engineering, computer, or pharmaceutical-related field of study. Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position. Preferred attributes but not required: Demonstrated strong oral and written communication and interpersonal skills. Demonstrated decision making and problem-solving skills. Demonstrated knowledge and understanding of manufacturing processes and Quality Systems. Proficiency with computer systems including Microsoft office products, inventory management systems, and deviation management systems (i.e., SAP, Trackwise, etc.). Strong attention to detail. Proven ability to work independently or as part of a team to resolve issues. Previous experience in warehousing operations. Previous experience with ASRS warehousing, Autonomous Guided Vehicles, and integrated systems. Previous work with combination products or devices with experience in US/EU regulations and notified bodies. CQE or CQA certification from the American Society for Quality (ASQ) Computer Systems Quality (CSQA) experience Previous experience in GMP production environments. Previous facility or area start up experience. Additional Information: May be required to respond to operational issues outside of core business hours/days. Applicant may work in various areas within the DAP and Warehouse buildings. This will require on-the-floor presence and PPE/gowning will be required in some areas. Ability to work 8 hour days – Monday through Friday required 2nd shift. Ability to work overtime as required. Ability to travel up to 10% to Indianapolis, IN for meetings and coordination with global regulatory organizations required Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https://careers.lilly.com/us/en/workplace-accommodation ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is $63,000 - $162,800 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. WeAreLilly

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