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Senior Tech Specialist Lead

Company: Hyster-Yale Group
Location: Greenville
Posted on: January 12, 2021

Job Description:

Job Title Senior Tech Specialist LeadJob Family Job Description Put a LIFT in Your Career! Hyster-Yale Group, Inc. (HYG), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Senior Technical Specialist Lead at our facility located in Greenville, NC. HYG designs, engineers, manufactures, sells and services a comprehensive line of lift trucks and aftermarket parts marketed globally under the Hyster and Yale brand names. We are one of the global leaders in the Material Handling industry and have been building relationships and partnering with our customers, suppliers, dealers and employees for over 80 years.HYG is looking for an energetic, passionate Senior Technical Specialist Lead. This is a mid-level management track position in the Technical Specialist family. Individuals will have a successful track record of strong technical skills used across multiple areas combined with people/team management capabilities/aspirations. Technical specialist in one or more IT technology classifications. Expected to deliver technical deliverables and/or counsel. Drive for architectural fit, global consistency, efficiency and continuous improvement of technologies that sustain and promote IT excellence. Technical specialists can be within either infrastructure or applications. Infrastructure oriented technical specialists assure the continuance of infrastructure components and deliver technical support services.. Examples of infrastructure technical specialist classifications include crisis management, PC/desktop support services, data LAN/WAN communications, voice, data center, standards, security, IT supply. Maintain cost effective lifecycle management for all IT infrastructure equipment to budget, refreshing as needed. Ensure proactive monitoring of IT infrastructure resulting in issue avoidance and professional service management. Applications oriented technical specialists work with the business and IT Analysts to complete work as assigned, including implementation of strategic systems visions as well as maintaining and enhancing existing systems. Convert business requirements to solutions, follow project management and other development procedures, and provide specialist applications technical expertise. Examples of applications technical specialist classifications include software development, programming, and leveraging systems tools. The successful Senior Technical Specialist Lead will have the following Key Accountabilities: * Provide leadership through assisted strategy setting, facilitating vendor and customer requirements sessions, mentoring and guidance on specifications and work plans.* In area of technical specialty, guide and develop others, help set strategy, install, develop, monitor and guide complex troubleshooting and root cause analysis. Desired result is efficient, customer friendly and in-control solutions. Best practice technology recommendations and solution delivery. Solutions provided in such a way that the end-user is confident that the expected capabilities are consistent and available for use. Implement approved enhancements as requested and necessary.* Define and guide the implementation of forward looking, innovative and productivity enhancing ideas. Set, manage and enforce standards for consistency, cost effectiveness and continuous improvement. Proactively manage the inevitability of change to improve existing processes, capabilities and cost savings.* Be a model for excellent customer and internal communications by communicating regularly, educating others on area of specialty, providing assistance to peers and subordinates. The successful Senior Technical Specialist Lead will have the following Minimum Qualifications: * Bachelors degree* 7 years of related experience* People management experience* Experience, Training and aptitude* Experience and Training* Experience, Training and self awareness* Experience in areas of technical expertise* Professional certifications* Systems management and implementation experience* Technical process improvement experience * Involvement in industry organizations* Project Management Institute exposure and practice or NPMM Training. Experience managing technical resources, vendors and projects* Experience, Training and aptitude* Knowledge of professional practices associated with area of technical expertise through experience or educationJob ID 1393Employment Type Full timeWork Hours 40Travel Required Primary Location HYG US Greenville, NC (Headquarters)Address 1400 Sullivan DriveZip Code 27834Field-Based NoRelocation Assistance Available NoWe are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing. EOE/Minorities/Females/Veterans/Disabled

Keywords: Hyster-Yale Group, Greenville , Senior Tech Specialist Lead, Other , Greenville, North Carolina

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