Grow with us!
Were Excel Fitness, a Planet Fitness franchise group based out
of Austin, TX with 80+ clubs and growing! Since 2016, we have grown
from 16 locations in TX to over 80 locations in 6 states in great
markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We
are opening new clubs each year and with that kind of growth, you
can build a great career here! In fact most of our senior managers
started at the front desk and worked their way up to now earning
base salaries that begin at $42k as a GM, $60k as a Regional
manager(responsible for 5-10 locations), and all the way up to over
a $100k as a Regional Director overseeing 10+ locations!
But it all starts at the front desk where allof our Team Players
(what we call our employees)are responsible for creating a positive
member experience through superior level of customer service and
See for yourself!
What are you waiting for? APPLY TODAY!
Essential Duties and Responsibilities
- Provide an exceptional customer service experience.
Check members into the system.
Take prospective members on tours then assist them with the new
account sign-up process Facilitate needed updates to members
Respond to member questions and concerns in a timely and
professional manner and elevate to Assistant Manager or Manager as
Detailed cleaning in all areas of the facility.
Exceptional customer service skills; able to interact in a
positive and professional way with members and co-workers,
exceeding the members expectations.
People with positive mental attitudes excel here! Customer service
Punctuality and reliability is a must.
Demonstrate diplomacy in all interactions while using appropriate
behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occasionallylift up to 50 lbs.
Will occasionally encounter commercial cleaning products during
Our team players and members are our top priority! Thats why we
are following super-strict safety and cleaning protocols.
Mask up! All of our team players are required to wear masks at all
times while in-club and members are required to follow all state &
local mask mandates.
Squeaky Clean! Weve always been known for our clean clubs, but we
have kicked that up to ensure our equipment and facilities are
effectively sanitized against COVID-19.
Social Fitnessing! We offer a touch-less check in for our members
and promote keeping a safe distance between all.
Need a day off? Full time employees have paid leave to take a
Employees at a franchise location are employed by the Franchisee
and are not employees of PFHQ (the Franchisor). PFHQ neither
dictates nor controls labor or employment matters for franchisees
or their employees, and does not retain any reserved authority to
control the terms and conditions of employment for franchisees or
their employees. Each franchisee is responsible for ensuring
compliance with local, state and federal law.