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Patient Access Representative

Company: East Carolina University
Location: Greenville
Posted on: January 12, 2022

Job Description:

The Department of Surgery, Division of Pediatric Surgery, is seeking a full-time Administrative Support Associate. This employee is responsible for providing administrative support to the Division Chief and other faculty members as well as patient access support for the Pediatric Surgery clinic.

Specific administrative duties will include: maintaining Outlook calendars for Pediatric Surgery faculty, securing medical records needed for upcoming patient appointments, coordinating physician memberships, license renewals and travel according to department and university policies and procedures, recording publications, presentations, classes, and other academic activity on the faculty CV and in Faculty 180 for production of their annual report, producing PowerPoint presentations, handouts, etc., for physician presentations, and updating case logs in the ACS online database. Some of the primary Patient Access duties will include: answering patient phone calls, rotating through clinic every other day (approximately) to be the primary point of patient access contact in the clinic, registering patients and scanning their forms in to the EHR, verifying coverage eligibility and authorization of insurance, describing balance due to patients, seeking payment on balance, and referring patient to financial counselor as needed, scheduling next visit for patients, providing work/school notes, and forwarding other forms to the nurse for review, scheduling incoming referrals, and attending all required PAS training sponsored by ECU Physicians or the department.

CLINICAL SUPPORT POSITION - NOT SUBJECT TO STATE HUMAN RESOURCES ACT.

The ECU Brody School of Medicine is affiliated with Vidant Medical Center. Vidant Medical Center is the flagship hospital for Vidant Health and serves as the teaching hospital for the Brody School of Medicine at East Carolina University.

HSH BSOM Surg Pediatric Admin employment@ecu.edu (East Carolina) Greenville employment@ecu.edu (East Carolina)

The Department of Surgery, Division of Pediatric Surgery, is seeking a full-time Administrative Support Associate. This employee is responsible for providing administrative support to the Division Chief and other faculty members as well as patient access support for the Pediatric Surgery clinic.

Specific administrative duties will include: maintaining Outlook calendars for Pediatric Surgery faculty, securing medical records needed for upcoming patient appointments, coordinating physician memberships, license renewals and travel according to department and university policies and procedures, recording publications, presentations, classes, and other academic activity on the faculty CV and in Faculty 180 for production of their annual report, producing PowerPoint presentations, handouts, etc., for physician presentations, and updating case logs in the ACS online database. Some of the primary Patient Access duties will include: answering patient phone calls, rotating through clinic every other day (approximately) to be the primary point of patient access contact in the clinic, registering patients and scanning their forms in to the EHR, verifying coverage eligibility and authorization of insurance, describing balance due to patients, seeking payment on balance, and referring patient to financial counselor as needed, scheduling next visit for patients, providing work/school notes, and forwarding other forms to the nurse for review, scheduling incoming referrals, and attending all required PAS training sponsored by ECU Physicians or the department.

CLINICAL SUPPORT POSITION - NOT SUBJECT TO STATE HUMAN RESOURCES ACT.

The ECU Brody School of Medicine is affiliated with Vidant Medical Center. Vidant Medical Center is the flagship hospital for Vidant Health and serves as the teaching hospital for the Brody School of Medicine at East Carolina University.

employment@ecu.edu (East Carolina) 47584

Keywords: East Carolina University, Greenville , Patient Access Representative, Other , Greenville, North Carolina

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