Sales Associate - Belhaven, NC
Company: Atlantic Wireless
Location: Belhaven
Posted on: January 23, 2023
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Job Description:
Sales Associate Amazing career opportunities. Fantastic company
culture. Top-notched compensation structure and benefits package
with employee perks. Sound good? Our Sales Associate position is
for you! Summary Atlantic Wireless, a top agent of UScellular, is
looking for dynamic and motivated Sales Associates to provide
in-store sales and service directly to new and existing UScellular
customers. Successful Sales Associates are driven to excel and earn
commission by helping customers uncover all of their technology
needs and then deliver a complete solution with professionalism and
enthusiasm. If you want to work for a company that values integrity
and respect while relentlessly serving customers in a fun (but a
little weird) family work environment, this is the opportunity for
you! Here is what our associates have to say: "AWC is an amazing
company with great core values. I love being a part of this team."
"The culture is fantastic." "AWC is a great place to work. The
company has changed my life for the better." "I love working for
Atlantic Wireless. You feel like family and like they truly care.
Great benefits and pay structure." About Us Atlantic Wireless is
the world-class owner and operator of UScellular retail stores in
multiple states. Our retail stores are operated with the highest
standard of excellence where we treat our customers like family.
The purpose of the Atlantic Wireless Store Experience is to inform,
illuminate and inspire. We go beyond the call. We are trusted
advisors who have intimate knowledge of our customers' needs and
business. Our customers think of us first for any solution and
become advocates for Atlantic Wireless. Sales Associates Key Duties
and Responsibilities * Sales Associates build and maintain positive
relationships with customers to become a trusted advisor and
provide total wireless solutions throughout the life-cycle of the
customer.
* Deliver an exceptional customer experience to each and every
customer in every interaction.
* Utilize the UScellular sales process and tools to uncover and
identify customer needs and the reason for their visit.
* Assist customers with exploring and discovering UScellular
products and services that match their current and future
needs.
* Continually strive to be the most knowledgeable mobile expert in
order to demonstrate and educate customers on UScellular products,
services, and promotions.
* Greet customers in a timely and professional manner.
* Review the customer's purchase to explain products and ensure
understanding of features and billing.
* Accurately process customer sales, billing transactions, warranty
claims, and insurance exchanges.
* Troubleshoot and problem-solve to resolve customer questions
about devices, services, and plan details.
* Consistently meet or exceed established customer prospecting,
sales and performance targets as set by Atlantic Wireless and
UScellular. Sales and prospecting goals are subject to change, as
business necessitates.
* Complete all UScellular and Atlantic Wireless training programs
and compliance requirements.
* Embrace and participate in all UScellular and Atlantic Wireless
trainings, meetings, communication platforms, and other
initiatives.
* Understand and comply with all UScellular and Atlantic Wireless
policies and procedures.
* Position may require travel to assist in another store location,
participate in meetings, or attend company events.
* Job descriptions and duties are subject to change. Employees may
be asked to perform other related duties as assigned, based upon
the current needs of the organization. Skills, Competencies, and
Behaviors * Sales Associates should model the behaviors of our
company core values (Fun, Integrity, Respectful, Relentless).
* Must demonstrate a high-level of trust, dependability, and
reliability.
* Maintain an enthusiastic, positive, professional, and
collaborative approach to the position and duties.
* Possess strong written and interpersonal communication skills
required to develop and maintain customer and coworker
relationships.
* Must be able to communicate over the phone and in-person with
customers and company personnel.
* Must be able to sit or stand in a stationary position 50% of the
time.
* Must be able to bend or stoop to obtain and restock
merchandise.
* Must be able to operate computers proficiently and use multiple
applications simultaneously to process transactions and sales.
Proficiency with spreadsheets and email is important. Requirements
* Previous prospecting through calls and texts, and sales
experience in a customer service-oriented environment desired.
* Experience in the cellular or retail industry is preferred.
* High school diploma or state equivalency required.
* Must be flexible to work evenings, weekends, and holidays as
required.
* Must have a valid driver's license, a reliable form of
transportation, and be able to operate a motor vehicle.
* Candidates for hire are subject to a criminal background check.
We Offer a Total Rewards Benefits Package * Total compensation
estimate of $27,200 (base pay + sales commission) starting, with an
additional $18,000 in benefits
* Eligible to win bonuses and award incentives based upon sales
performance
* Insurance options include: Medical, Dental, Vision, Short-Term
Disability, Long-Term Disability, Life, Accident, Critical Illness,
and Cancer insurance
* Paid Time Off, including 9 Paid Holidays!
* 401k plan with company match of up to 6%
* Corporate Chaplain Program
* Employee Assistance Program
* Associate Phone Discount Program
* Employee Development & Training To apply, please visit our
website at /careers. For questions, please contact jobs@. Equal
opportunity is Atlantic Wireless policy. We select the
best-qualified person for each position in the organization. No
company associate will discriminate against an applicant for
employment or a fellow associate because of race, color, religion,
sex, sexual orientation, gender identity, transgender status,
national origin, genetics, age, pregnancy, marital status,
political affiliation, disability, protected veteran status, or any
other characteristic protected by law.
Keywords: Atlantic Wireless, Greenville , Sales Associate - Belhaven, NC, Other , Belhaven, North Carolina
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