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ServiceNow Administrator

Company: Vidant Health
Location: Greenville
Posted on: November 29, 2019

Job Description:

Vidant Health , located in eastern North Carolina, is a comprehensive health system that is made up of 9 hospitals that serve 1.4 million people in 29 counties. Vidant Health includes Vidant Medical Center, community hospitals, physician practices and partners that collaborate with Vidant Health to enhance the quality of life of our patients. Vidant Health offers comprehensive Information Technology (IT) services and infrastructure to support and enable all aspects of organizational operations. Our IT division consists of a state-of-the-art data center located in Greenville, NC. The data center services all information technology needs of Vidant Health facilities. All Vidant Health owned or leased hospitals are on a common IT platform, including our electronic health record (EHR) that uses Epic's suite of applications. Vidant Health has achieved Meaningful Use Stage 2 recognition and is also approaching Stage 7 for HIMSS Analytics' Electronic Medical Records Adoption Model (EMRAM) recognition. The ServiceNow Administrator is responsible for enterprise-wide administration, support, and development of the ServiceNow platform. The ServiceNow administrator will be responsible for configuring, administering, and scripting the platform, across multiple modules and applications, to support end-users across the health system. The administrator will be required to define requirements, design workflows, participate in all build/configuration, testing, and implementation activities, as well as perform analysis and troubleshooting to meet specifications of a project or service request. The ServiceNow Administrator will be the content expert of user interface (UI) policies, data policies, UI actions, business rules, client scripts, and ACLs. This role coordinates ServiceNow application and plaform upgrades. servicenow

Keywords: Vidant Health, Greenville , ServiceNow Administrator, Other , Greenville, North Carolina

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