HCS IT Business Analyst - IT Affiliate Support
Company: UNC Health Care
Location: Dudley
Posted on: February 24, 2021
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Job Description:
Description Become part of an inclusive organization with over
30,000 diverse employees, whose mission is to improve the health
and well-being of the unique communities we serve. This position
may involve support of various hospitals and health care systems
within the UNC Health Care System, but will be employed by Rex
Hospital, Inc. (this includes, but is not limited to, for purposes
of payroll, health benefits, retirement options, and applicable
policies) Summary:Serves as a liaison between the business
community and the IT organization in order to provide technical
solutions to meet user needs. Analyzes business unit(s) operations
to understand their strengths and weaknesses to determine
opportunities to automate processes and functions. Possesses
expertise in the business unit(s) they support, as well as, an
understanding of the IT organization's systems and capabilities.
Enhances the organization by driving the evolution of
customer-oriented, cost effective, and integrated business
solutions. Responsibilities:1. Actively participates in the
evaluation of systems to ensure standardization across the health
system based on best practices and regulatory compliance.
Participates in designated committees to develop an understanding
of and facilitate business and clinical needs for technology.
Collaborates with organizational project teams to ensure system
development and implementation supports best department practices
and workflow efficiency.2. Analyzes user requirements, procedures,
system capabilities and issues to automate processing or to improve
existing system flow by working directly with departments within
the organization to understand business processes, analyze current
operational procedures, identify and resolve issues, and learn
specific system requirements and specifications.3. Collaborates
with IT support to provide exemplary customer service to all
business units.4. Ensures that new/revised software produces
desired results by testing its functionality, directing end-user
involvement in testing and piloting with end-users to include the
creation/revision of test scripts.5. Interfaces with external
vendors to support the implementation and development and delivery
process.6. Maintains solid technical competence of assigned
customer systems while understanding the integration and
interaction of all supported systems. Improves work processes by
applying standard methodologies for business and clinical.
Possesses an understanding of technological trends and uses this
knowledge to bring solutions to business unit(s) supported to
enhance the enterprise's competitive edge.7. Participates in
implementation of new and updated technology projects throughout
the organization.8. Participates in the problem management process
to include reporting defects/problems, performing simple
diagnostics to either resolve issues or obtain diagnostics to
assist in investigating and resolving problems.9. Reviews computer
system capabilities and workflow to determine if requested
application or modification is possible within existing systems.10.
Translates high level business requirements into functional
specifications and educates the IT organization on the direction of
the business. Assists in the business process redesign and
documentation as needed for new technology. Prepares educational/
instructional materials (system documentation, workflow/ program
flowcharts) to document business processes and system information.
Other Information Other information:Education Requirements:?
Bachelor?s degree in Computer Science, Information Systems
Management or related field (or equivalent combination of
education, training and experience).Licensure/Certification
Requirements:? No licensure or certification required.Professional
Experience Requirements:? If a Bachelor's degree: Three (3) years
of experience as a business analyst or project manager.? If an
Associate's degree: Seven (7) years of experience as a business
analyst or project manager.? If a High School diploma or GED:
Eleven (11) years of experience as a business analyst or project
manager.Knowledge/Skills/and Abilities Requirements:? Excellent
analytical and communication skills. Ability to work well in a team
environment. Demonstrated ability to successfully manage multiple
tasks simultaneously. Highly responsive to internal customers. Job
Details Legal Employer:NCHEALTH Entity: Shared Services
Organization Unit: IT Affiliate Support Work Type: Full Time
Standard Hours Per Week: 40.00 Work Schedule: Day Job Location of
Job: US:NC:Kinston Exempt From Overtime: Exempt: Yes
Keywords: UNC Health Care, Greenville , HCS IT Business Analyst - IT Affiliate Support, Professions , Dudley, North Carolina
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