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Tech Support Analyst - Advanced

Company: East Carolina University
Location: Greenville
Posted on: May 16, 2019

Job Description:

Open Date: 01/17/2019 Date Initial Screening Begins: Minimum Education/Experience: Associate's degree in Computer Information Technology, Computer Technology Integration, Networking Technology, or related area and one year of experience in the information technology field related to the position's role; or Bachelor's degree from an appropriately accredited institution and one year experience in the information technology field related to the position's role; or Bachelor's degree in computer science, computer engineering, math or engineering or related technical degree from an appropriately accredited institution; or an equivalent combination of education and experience. Journey level requires an additional one year of experience. Advanced level requires an additional two years of experience. Special Instructions to Applicant: Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section. If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment). Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities. Job Duties: This position will assist with the training of administrators and staff in the use of data management systems, programs, new technologies and their future updates. It will also represent the office in the cooperative planning and development of data systems and technologies within Enrollment Services. He or she provides support through automation for functions of admission administration and is the consultant to University units regarding automation to support the recruitment and admission systems. This position will provide the highest level of technical expertise required for the Admissions Office to operate effectively on a day-to-day basis using the BANNER data system and other computer-based tools. They will also be tasked with creating BANNER documentation and training for Admission employees. This position will assist the Associate Director with communication, upgrades, and programming of software provided by third- party vendors.

Keywords: East Carolina University, Greenville , Tech Support Analyst - Advanced, Professions , Greenville, North Carolina

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