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Customer Service Rep

Company: Lincare
Location: Greenville
Posted on: January 17, 2022

Job Description:

**Generous Sign-On Bonus Offered to Eligible New Hires**

  • work directly with medical professionals and physicians to facilitate patient care
  • advocate for and work in lockstep with chronic patients
  • partner with physicians and other health care providers to facilitate the ongoing medical care of their patients
  • make a difference in the growth of an organization and the quality of care they offer their patients
  • work for an organization that rewards success and fosters a culture of promotionJob Responsibilities include:
    • Connecting with patients and health care providers to provide outcome-based solutions for our physician referral sources and existing patient population
    • Submitting new orders and monitoring their completion, from initiation to setup, working closely with the clinical, sales, and service departments
    • Preparing and analyzing the billing and setup paperwork for patient services
    • Working closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization
    • Recommending potential products or services to management by collecting patient information and analyzing customer needs
    • Actively participating in the training of new customer service and sales personnel#CSR
      • High school diploma or GED required
      • Ability to learn and apply market and product information, as well as patient billing and insurance requirements
      • Problem solving skills
      • Documentation skills
      • Listening skills
      • Adept at resolving conflict
      • Ability to analyze information
      • Multitasking capabilities
      • Computer and technological literacy
      • Positive and professional personal imagePhysical Demands:This employee must occasionally lift and/or move up to 25 pounds.

Keywords: Lincare, Greenville , Customer Service Rep, Sales , Greenville, North Carolina

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