Patient Contact Center Representative
Company: Waccamaw Dermatology, LLC
Location: Myrtle Beach
Posted on: January 16, 2026
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Job Description:
Description: Since 1984, Waccamaw Dermatology has proudly served
as the Carolinas' award-winning premier dermatology provider across
our 12 welcoming locations. We're excited to invite a skilled
professional to join our Patient Contact Center Representative
team. The position includes competitive compensation (based on
experience) and comprehensive benefits (detailed below). We'd love
to welcome you into our supportive work family where you'll find
genuine opportunities for professional growth and career
advancement in a positive, patient-focused environment.
Qualifications: 1-2 years call center or customer service
experience required (Bi-lingual is a bonus) Requirements of a
Patient Contact Center Representative The ability to professionally
answer phones, schedule and confirm patient appointments, and
register patient demographic and insurance information. The ability
to schedule for a wide variety of physicians/providers with
multiple variations of scheduling needs. The ability to verify all
insurance details and eligibility The ability to multi-task and
work in a fast-paced environment, assists with referral information
requests and text messaging system for patients. The ability to
maintain patient confidence and protect operations by always
keeping information confidential in compliance with all HIPAA rules
and regulations. The ability to deescalate dissatisfied patients
and offering patient assistance and support as needed The ability
to provide superior customer service excellence at all times. The
Patient Contact Center operates Monday through Friday from
7:30am-5:30pm. About Us: Waccamaw Dermatology continues to build a
culture where our providers and support staff share the same
philosophical beliefs and are committed to providing the best
clinical care and patient experience possible. We strive to offer
residents in Myrtle Beach, and across the Carolinas, the best
treatment options for skin cancer and all other dermatologic
conditions. Our doctors have trained at MUSC, Mayo Clinic, Johns
Hopkins, Brown, Ohio State, the Royal College of Surgeons and more,
yet we deliver that level of expertise in the comfort of a
community dermatology practice. Requirements:
PIcf3869221bfb-25448-37813920
Keywords: Waccamaw Dermatology, LLC, Greenville , Patient Contact Center Representative, Customer Service & Call Center , Myrtle Beach, North Carolina
