Benefits Administration Coordinator (Hiring Immediately)

Company: Well Care, LLC
Location: Durham
Posted on: February 17, 2026

Job Description:

PRIMARY JOB DUTIES Conduct salary benchmarking and market analysis to support compensation decisions. Evaluate job descriptions and classification to ensure appropriate compensation levels. Monitor compliance with federal, state and local compensation and benefits regulations. Prepare reports and dashboards to track compensation trends and benefits utilization. Ensures accuracy of benefits enrollments and payroll deductions. Collaborates with HRIS Analyst to ensure compensation and benefits accuracy. Resolve issues with benefit vendors, perform monthly audits to ensure billing accuracy and resolve any discrepancies. Assist employees with compensation and benefits questions, enrollment and qualified life events. Serves as primary HR support contact for one company, managing routine HR functions and ensuring alignment with company policies. 1.0 80% QUALITY OF WORK: 1.1 35% Responsibility for the daily administration of compensation by: Assisting employees regarding compensation questions. Ensures compliance with compensation guidelines, pay equity, FLSA classifications. Evaluate job description and classification to ensure appropriate compensation levels. Conduct analysis of internal compensation data and external market benchmarks to inform salary structures and evaluate job offers that fall outside standard recruitment parameters. Participates in total rewards surveys and interprets results for strategic use. Ensure compliance with compensation-related regulations. Prepares compensation reports, dashboards and metrics for HR and leadership. 1.2 35% Responsible for the daily benefits administration by: Assisting employees regarding benefits claims issues and plan changes. Processes and administrators leave and absence requests including Family Leave Act (FMLA), Americans with Disabilities Act (ADA), disability leaves and other applicable leave absences. Responsible for Affordable Care Act (ACA) compliance. Supports the open enrollment processes by assisting with system configuration, testing, and validation. Perform monthly reconciliation of benefit invoices compared to payroll deductions and resolve any discrepancies. Primary point of contact for workers’ compensation claims. Responsible for timely entry into Workers Compensation portal, assistant employees with questions and applicable work-related accommodations. Administers the tuition reimbursement program. Routinely communicates with employees regarding 401K eligibility, benefit offers, addresses any employee inquiries relating to enrollments, plan changes, and contribution amounts. Perform the annual 401K compliance testing and audit. Responsible for articles for Safety and Wellness communication. 1.3 10% Participates in the agency’s Risk Management program as demonstrated by: Responsible for all workers’ compensation claims for the agency. Leads the company Safety Committee. Acts as liaison between the agency, insurance carrier, and the occupational health facility, which is handling the agency’s claims. Produces monthly reports for leadership. 2.0 10% PRODUCTIVITY 2.0 10% Demonstrates the ability to use time effectively and prioritize assigned duties by: Plans and prioritizes work activities for maximum productivity and efficiency. Initiates and completes work assignments in a self-directed manner with minimal need for constant supervision. Assures the completion of assignments within the scheduled time frame. Serves on committees and councils as assigned. Other duties as assigned by management team. 3.0 5% SAFETY 3.0 5% Ensures the safety of clients and staff by adhering to and promoting safety and injury prevention measures in the workplace setting. 4.0 5% ATTENDANCE AND PUNCTUALITY 4.0 5% Effectively manages personal work schedule so that agency operations are uninterrupted as demonstrated by: Provides proper notification of absences or tardiness. Take action to prevent and/or minimize recurring absences or tardiness. Coordinates schedules time off with other members of the team to ensure adequate staffing. Adjust personal time schedule when requested to accommodate agency needs. Plans ahead so that personal requests for time off do not disrupt the workflow. 5.0 10% TEAMWORK, MISSION AND VALUES 5.0 10% Demonstrates positive interpersonal relations in dealing with all members of the organization as demonstrated by: Communicates in a positive and productive manner. Demonstrates respect for team members. Manages stress and personal feelings without a negative impact on the team. Participates in community outreach activities that promote the goals and objectives of the agency. Responds to all employees and clients in a courteous, sensitive and respectful manner. 6.0 5% CONFIDENTIALITY 6.0 5% Maintains confidentiality in all professional areas and considers the needs of clients and their families, other employees, physicians, visitors, and all members of the community in an informative, courteous and compassionate manner. JOB SPECIFICATIONS Education: Bachelor’s degree in Human Resources, Business Administration or 3 years of equivalent related experience required. Licensure / Certification: Human Resources certification preferred Experience: 3 years’ experience in compensation and benefit analysis Essential Technical Skills: Strong analytical skills and proficiency in Excel, and HRIS system. Workday experience preferred. Familiarity with compensation surveys, job evaluation methods and benefits administration. Knowledge of relevant laws such as FLSA, ACA, ERISA, HIPAA and Cobra. Interpersonal Skills: Excellent communication, problem solving, and organizational skills. Essential Physical Requirements: Varied periods of sitting or standing, walking, lifting up to 25lbs, carrying files, reaching, stooping, long periods of data entry. Essential Mental Requirements: Ability to concentrate with frequent interruption, handle pressure of deadlines, good judgment and problem-solving skills, ability to follow procedures, ability to work independently. Excellent time management skills with a proven ability to meet deadlines. Essential sensory requirements: Visual acuity, touch, hearing. Exposure to Hazards: Office environment, toner for office machines, pitch of printers and computers. Other – Hours of Work: Minimum 40 hours week, 8:00 am –5:00 pm, Monday through Friday. Extended work hours may be required during peak workloads or increase in volume. Some travel may be required for this position.

Keywords: Well Care, LLC, Greenville , Benefits Administration Coordinator (Hiring Immediately), Human Resources , Durham, North Carolina