Endpoint Support Specialist
Location: Clayton
Posted on: June 23, 2025
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Job Description:
Accentuate Staffing is recruiting for an Endpoint Support
Specialist to join a leading manufacturing company in the Clayton,
NC area. The overall function of this position is to ensure that
the needs of the user community are being met in all aspects of IT
support. The Endpoint Support Specialist will be responsible for
supporting company endpoints, network equipment and various
technology assets. The Endpoint Support Specialist must be able to
work autonomously while being part of a larger remote Workplace
Technology and Infrastructure teams. The position functions within
a very fast paced and continually changing environment and requires
a person who can handle the day-to-day pace. Responsibilities:
Installation, maintenance and troubleshooting of the following:
Computer hardware and software Laser printers and barcoding
printers Mobile devices (cell phones, tablets and barcode scanners)
Network equipment (firewalls, switches, routers) Audio-visual
equipment for meeting room Evaluating, prioritizing and resolution
of support tickets within SLA’s established within the ticketing
system Set-up, delivery and installation of new equipment Follows
departmental procedures for maintaining asset inventory Responsible
for working with all members of the Workplace Technology Team and
IT Department. Cybersecurity oriented task to limit the risk to the
corporate network Assist with moves, adds and changes within the
offices as required. Identifying, evaluating and providing
recommendations on new technologies to the management team Work on
various IT initiatives related to endpoint management, network,
cybersecurity, OT network and CNC machine. Be the onsite presence
and representative for the corporate IT department and lead local
IT initiatives. Requirements: Min 5 year’s experience within a
similar environment University or College degree or certificate in
computer science or equivalent Good interpersonal skills as well as
good written and oral communications skills Excellent knowledge of
PC hardware, software and windows/Mac operating systems. Basic
knowledge of a local network topology (IP address, VLAN, layer 2
switches) Knowledge of Audio Visual systems and equipment will be
beneficial. Knowledge of network routing protocol and firewall will
be beneficial. Ability to work autonomously under the pressure
induced by a production environment Valid driver’s license and
automobile. Must be capable of lifting computer equipment. Be able
to work within a manufacturing environment as well as sales
offices. Experience with the following topics would be beneficial:
Assets management tool like Lansweeper Experience in investigating
cybersecurity events Identity Provider tool like OKTA Microsoft
Entra and InTune Active Directory and Powershell management SQL
report writing Visual programming tools like OKTA Workflows, Google
AppSheet
Keywords: , Greenville , Endpoint Support Specialist, IT / Software / Systems , Clayton, North Carolina
